New
#21
can one of the gfx cards be disabled in the BIOS while it installed, then install drivers direct from Dell and re-enable it?
I'm at work so cannot test
Hey guys I think I have found a solution:
Now this problem is most likely happening because you have multiple monitors. This was also happening to me and here is how I fixed it: When the black screen appears the login screen should originally appear but due to a bug with multiple monitors it does not. So just pretend that you're on the login screen; press enter, then enter your password (if you have one) and then press enter again. Altough you will not see it, your PC will be now at the desktop. Now perhaps give it some time, let it load so you can do the next step properly. Now press the windows button + P this should throw you to the multiple monitors setting. Now try to somehow blindly navigate (with arrow keys I presume, I personally have no idea how I managed to do it) and press enter, experiment a bit untill your screen will show. If it now shows, press the same buttons again and put it on Primary screen. Sadly this means you will have to use only one screen for a while, until this is resolved. I really hope this helps
I only have 1 monitor, switched my computer off and it restored back to windows 7. Gonna try it again after backing some important files up.
Welp if you have one monitor i have no idea, but this hopefully should work for people with multiple
I have an alienware X51 R2 and whenninstarted download everything was smooth and when got home the screen was black as well except mine wouldn't reboot into windows 8.1 now I'm stuck woth trying to reinstall 8.1
Try dropping power. I had to do this 3-4 times. Eventually got the rollback and got back to 8.1.