Windows 10 install stuck at black screen without cursor or anything

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  1. Ztruker's Avatar
    Posts : 6,787
    Windows 10 Pro X64 1809 17763.134
       29 Jul 2015 #41

    I'm amazed no one seemed to have run into this during the long Insider Preview testing.
      My ComputersSystem Spec

  2.    29 Jul 2015 #42

    Ztruker said: View Post
    I'm amazed no one seemed to have run into this during the long Insider Preview testing.
    I know, right? I downloaded the latest nvidia driver last night too and it stated on the website that "nvidia has been working long and hard cooperating with microsoft to give you the best windows 10 experience evaarr blah blah blah" FU.
      My ComputerSystem Spec

  3.    29 Jul 2015 #43

    Bad news Update: After resetting back to factory it immediately launched into installation of Win 10. Now it's back to the black screen of death. Have we made a paperweight out of our newish AlienWare?
      My ComputerSystem Spec

  4.    29 Jul 2015 #44

    I've had this same problem all day... except now after so many restarts, for some reason, I can no longer get past the Alienware BIOS screen. After the F2/F12 options disappear, the spinning circle-dots never show up, then it restarts and does the same thing.
      My ComputerSystem Spec

  5.    29 Jul 2015 #45

    Update: I typed my password, and apparently my arrow key mashing selected the correct account and I booted into windows 10 desktop.

    Only trouble now is that the settings window doesn't show up so I can change the resolution
      My ComputerSystem Spec

  6.    29 Jul 2015 #46

    I tweaked my BIOS settings, set the display output to IGFX, then somehow selected my account and typed in my password. The desktop appeared.

    The only issue now is that the settings windows isn't appearing after clicking it. I need to change my resolution
      My ComputerSystem Spec

  7.    29 Jul 2015 #47

    Hello Everybody

    I hope someone help me with regular keyboard not wireless keyboard. Windows 10 upgraded my computer today. The problem I am having right now that I am stuck on choose keyboard layout auto repair screen. My keyboard can't able to actively select any layout. Do I need a wireless keyboard and winless mouse?

      My ComputerSystem Spec

  8.    29 Jul 2015 #48

    Good news:

    I fixed the resolution issue. Simply mashed the Win+P key until the windows showed up. What happened was that it detected my 1600x900 monitor as two separate screens. I selected the Duplicate option and changed my resolution.

    All is good
      My ComputerSystem Spec

  9.    29 Jul 2015 #49

    I'm on a Dell E6520 (laptop, no external monitors) running Windows 7 Pro. Tried to do the upgrade and also got stuck on a black screen. It start up just fine and then I went out to mow the lawn. Came back in to a black screen and I couldn't do anything. Ctrl-Alt-Del had no effect, trying to do a shutdown from a command prompt by typing the right buttons didn't do anything either. I ended up just holding down the power button until it powered off.

    When it came back on it says Restoring previous version of Windows. I'm not back at Windows 7.

    Is there any sort of log file I can check to see what might have gone wrong? I guess I'll just try it again and see what happens...
      My ComputerSystem Spec

  10.    29 Jul 2015 #50

    I Also have a x51 r2 with multiple monitors and am so upset I just found this thread. I just started the reset process and now will have to wait a few hours to try this fix.
      My ComputerSystem Spec

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