1.    15 Oct 2015 #1
    Join Date : Aug 2015
    Posts : 22
    windows 10 home premium

    Black screen with cursor after install and first login

    Just upgraded my bro-in-law's HP Pavilion desktop from 8.1 to 10. It's got an AMD processor, but I don't know which one exactly...probably one of the lower level ones. It was a refurb from Fry's, purchased a couple of months ago. It was running 8.1 just fine.

    The upgrade process to win 10 went smoothly, got the pretty picture and the standard login screen, entered login info and got a series of messages welcoming me to win 10 and that the system was being configured. Then a message that said the install was "taking a bit longer than usual" and to wait a while longer. Stayed on this for about 10 minutes, and then screen went black with a cursor. And it's been that way for the past two hours. Just leaving it for now hoping it will magically come up with the win 10 desktop, but so far no love.

    Any ideas?
      My ComputerSystem Spec
  2.    17 Oct 2015 #2
    Join Date : Aug 2015
    Posts : 22
    windows 10 home premium
    Thread Starter

    OK, turns out this was a non-issue for me. I left the computer on overnight, and in the morning it still had the black screen with cursor. I reasoned that since I'd already signed in before the screen went black, windows was probably running but for some reason I couldn't see it. Did a control-alt-delete and the task manager appeared on the screen! Used the power button in the lower right to shut down completely. Then started it up again, got the sign-in screen, signed in and viola, got the win 10 desktop. Have no idea why this happened, but a simple restart fixed it.
      My ComputerSystem Spec
  3.    17 Oct 2015 #3
    Join Date : Sep 2015
    Posts : 2,377
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    The first two-three times you run Windows 10, Windows Update is probably downloading and installing updates. If an update stucks for some reason, Windows is waiting at the black screen. Maybe that was your case. When you restarted, Windows attempted to reinstall that update which then succeeded. I don't have another explanation.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Window 10 black screen without cursor after login
So i tried updating my computer from windows 8 to 10 and last night and it froze at 75% and configuration settings 1%, i let it sit there all night but it still was at 75%. I had read that people where having the same problem and that itll revert to...
Installation and Upgrade
Black screen after installing Windows 10 - no login prompt, no cursor
I manually updated my Lenovo desktop (K450E, i7, 16GB Ram with NVIDIA GTX 970 card and 750 watt power supply) using the Media Creation tool. I set it to upload overnight but when I came back to it this morning, the screen didn't respond. I did a...
General Support
Windows 10 Black screen after login with cursor
I'm not too sure what to do. I can get into task manager but using explorer.exe doesn't do anything. Anyone know how to fix this?
Installation and Upgrade
install from W7, runs for seconds then black screen with cursor
I lose explorer.exe shortly after logon. If I click on Firefox or other app, it comes up and stays up, but rest of the screen goes black. No issues at all with previous W7 install. HP Pavilion, not sure of all hardware particulars. Took HD to...
Installation and Upgrade
Black screen with flashing cursor when trying to install.
I've made three attempts to install Windows 10 on my desktop PC with no success. First with the WindowsTechnicalPreview-x64-EN-US.iso and then with my MSDN en_windows_technical_preview_for_enterprise_x64_dvd_5554079.iso. I'm using a 16 GB USB thumb...
Installation and Upgrade
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:26.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums