Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra

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  1. Posts : 9
    Windows 10 Home, V. 1909, Build 18363.778
       #1

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgr.


    Hi everyone, this is my first post. Best greetings to everyone!

    I see from other posts that this forum is super helpful with so many people very knowledgeable and generous with their time so I'm very hopeful.

    So... I'm trying to save a Windows installation. One that I've so deeply customized since 2014, and I'd hate to have to start from scratch. But for a long time can't seem to update at all, no matter how much I try. And I've tried on different occasions, the last one recently, for some 3 or 4 days nearly all focused on it. It's maddening, slightly at least. And I'm pretty patient in computer fixing matters...

    Yeah. Stuck in Version 1703 (OS Build 15063.1418). For. Far. Too. Long.

    By the way about "far too long", I know this is going to end up lengthy, so even though I know it usually takes the most detail possible to be able to help someone in these matters, I'm still absolutely grateful even to anyone who doesn't do anything other than reading this post.

    And of course, I will strive to get back to everyone promptly and in adequate detail, about any follow-up questions, anyone may have.

    To be quite honest, I'm actually (generally speaking) satisfied with how it's running, aside from issues I'll detail further down. But on one hand, I'm concerned with my potential exposure to exploits and whatnot (although I haven't had a virus since I think the 2000's, probably for not being overly reckless, and recently even starting to use Sandboxie if I'm experimenting with something even remotely suspicious). But from my understanding, exploits can happen to the most well-behaving users, as long as their systems have reachable vulnerabilities. I'd like to avoid getting f*, of course. On the other hand, there are (admittedly not so many) a few advantages from recent updates that I guess I'd enjoy having...

    Oh but now I remember, re-reading the prev. paragraph, that I couldn't keep the system like this even if everything else was acceptable. As you can read a bit further down, my Windows Store is simply not working at all. And in a certain sense, that's a bit of ostracism... I'm left out of a significant part of the party, for apps that I can't install in other ways.

    I have once upon a time gotten so annoyed at Windows Updates restarting my system without permission, that I found myself disabling auto-updates completely, trying to take enough care to do it myself often enough. I frankly don't remember if right after that I couldn't do manual updates. I'm not sure when I noticed it. Anyway, this I have wondered if it could have been the beginning of messing things up. I have followed instructions I found somewhere online (I can try to find it again if someone says it really matters) that told how to disable updates in not just one way but a few ways simultaneously, under the understanding that Windows still usually managed to sneakily get on with its updating show even when updates were supposedly disabled. I have tried to reverse the process and in the meantime I also found the Stopupdates10 app and tried to activate its functionality (hence, deactivating updates), and then the opposite, hoping it might "hit the right buttons" and get it back in order. No success with either of these approaches.

    I've also recently tried to download the full iso of 1903 as well as 1909 and run it from a subfolder in C: with all peripherals disconnected. At some point, it kabooms and reverts everything.

    I also thought it could be because long ago, I converted (non-destructively, with EaseUS Partition Master) my SSD from GPT to MBR. This was to be able to use VeraCrypt (at least back then there was no other way, today I don't know yet if it supports GPT already). Thinking it could be this, I completely decrypted my drive, and then reconverted it (again, obviously, non-destructively) to GPT. This changed nothing.

    By the way, at some point in the more or less distant past, I thought that things could be failing exactly because of the encryption. I think this was what made me undo the VeraCrypt encryption, to no advantage. The MBR back to GPT came later.

    A random list of annoying symptoms of my current situation is:

    > The camera app just doesn't work. Errors I get vary slightly if I try to take a photo or a video.

    Sorry -- we weren't able to save the photo. If you need it, here's the error code: 0xA00F424F(0X80004005)

    Sorry -- we weren't able to save the video.If you need it, here's the error code: 0xA00F425C(0X80004005)

    > Windows Store just doesn't work. I mean, I can browse it, but I can't update apps, or download new ones. Searching works with the instant-search in the search box, but when I click a result from there, I get this error page: Try that again. Page could not be loaded. Please try again later. Report this problem. Refresh the page. Code: 0x80004003. CV: 1ot10zAZWk6s+ss0. This is the error I get in pretty much everything that I would try on the Windows Store, by the way. If I find an app via googling, then it opens in the Windows Store, and if I try to download, it's the same error, as soon as I click "Get"

    By the way, I also tried to find manual ways to install Windows Store apps (it was via PowerShell if I remember correctly) and even these didn't work.

    Random things I tried:

    > Removing any Virtual Machine software, and trying to find and remove any related drivers (namely, virtual network cards)

    > Updating drivers for all my components

    > Running sfc /scannow and dism in all the variations I could find. I even tried a batch script, to run these commands in the most superhero ways, that I think it was offered by someone here from TenForums (I could look it up if anyone asks) that people were raving about as it was exactly the miracle they needed. No miracle for me, either.

    > When running DISM, I tried to use it with install.WIM, ESD file, xxx file, extracted image from within the ISO, etc, etc... (not remembering 100% the extensions right now, I guess.); I also tried this sourcing the mentioned files from isos of 1909, 1903, and my current version, 1703. No celebrations so far.

    I can't think of more to write right now, so I guess I will just wait for all your PONGs to my PING, which again, I will be so grateful for.

    I will try anything reasonable that you tell me to, even if I've already done it before.

    And I guess I could end this post with a report about my system from Speccy: Dropbox - Computer report by Speccy.txt - Simplify your life

    Thanks for your attention and I wish you a good one everyone!

    - biotonic
    Last edited by biotonic; 30 Nov 2019 at 16:49.
      My Computer


  2. Posts : 41,477
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting

    12) There are log collectors used in another forum room.
    Run each V2 and DM and upload results into this thread:
    BSOD - Posting Instructions


    https://www.tenforums.com/tutorials/...dows-10-a.html
    Change Display Language in Windows 10

    13) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    14) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    15) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    16) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    17) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    18) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10

    19) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of

    20) Download and install Minitool Partition Wizard > post an image of the results into this thread
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com

    21) List and uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)
    (This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)

    22) List and uninstall all non-Microsoft firewall software

    23) List all Microsoft and non-Microsoft drive encryption software.
    Uninstall all non-Microsoft disk encryption software

    24) Upgrade the BIOS: 203 > 205
    Q302 Driver & Tools | Laptops | ASUS USA

    25) Find a flash drive that you can format (>or = 8 GB)

    26) Create a bootable Windows 10 iso 1909:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10



    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums
      My Computer


  3. Posts : 9
    Windows 10 Home, V. 1909, Build 18363.778
    Thread Starter
       #3

    Thank you zbook!

    I will start the sequence and report back.

    - - - Updated - - -

    Points 1 to 10 completed:

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.
    Clink v0.4.9 [git:2fd2c2] Copyright (c) 2012-2016 Martin Ridgers
    Clink


    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\Windows\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The component store is repairable.
    The operation completed successfully.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [===========================92.4%===================== ]
    Error: 0x800f0906

    The source files could not be downloaded.
    Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    C:\Windows\system32> chkdsk /scan
    The type of the file system is NTFS.
    Volume label is The Next Level.

    Stage 1: Examining basic file system structure ...
    1824768 file records processed.
    File verification completed.
    29935 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    2230546 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    202890 data files processed.
    CHKDSK is verifying Usn Journal...
    38319480 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    466409960 KB total disk space.
    351804704 KB in 1263711 files.
    726448 KB in 202891 indexes.
    0 KB in bad sectors.
    1952660 KB in use by the system.
    65536 KB occupied by the log file.
    111926148 KB available on disk.

    4096 bytes in each allocation unit.
    116602490 total allocation units on disk.
    27981537 allocation units available on disk.

    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\biotonic-ASUS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\biotonic-ASUS\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
    Property(s) update successful.

    C:\Windows\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\Windows\system32>

    - - - Updated - - -

    Please about 12) can you clarify whether I should post here or on the BSOD thread? It wasn't clear to me.

    I'm now running the 2nd of the tools of 12) and will post here the results of both right after, and elsewhere if so instructed.

    - - - Updated - - -

    Results of 12) follow.

    First tool:

    Code:
    [ I'd like to point out the warning below, when I ran log-collector: ]
    
    Generating system information report, this may take a while...
    Downloading autorunsc...
    WARNING: Failed to download autorunsc. Skipping...
    Launching elevated script...
    Running DirectX diagnostics...
    Exporting Application event Log...
    Exporting System event log...
    Exporting Kernel PnP event log...
    Gathering device driver information...
    Checking power settings...
    Getting hardware information...
    Listing installed software...
    Listing installed Windows updates...
    Finding network information...
    Examining hosts file...
    
    [ BTW at this point, I got a notification that Windows Defender found threats. But clicking the notification revealed nothing. ]
    
    Creating Windows license report...
    Waiting for msinfo32.exe to finish...
    Compressing folder...
    
    
    Output location: C:\Users\biotonic\Desktop\biotonic-ASUS-(2019-12-01_06-05-25).zip
    
    
    Press Enter to exit:
    And the second:

    Code:
    [ I noticed no *.dmp have been found below, for what it's worth ]
    
     6:15:32.58: Creating the archive
    done
    
     6:15:32.58: Copying mini dump files
    C:\Windows\minidump\*.dmp
    The system cannot find the file specified.
            0 file(s) copied.
    done
    
     6:15:32.59: generating dxdiag report (takes a while)
            1 file(s) copied.
    done
    
     6:15:43.25: Copying host files
    done
    
     6:15:43.31: Creating sysinfo file
    done
    
     6:15:47.64: Copying task list
    done
    
     6:15:48.08: Getting driver list
    done
    
     6:15:49.03: generating msinfo report
    
    
    [ Couldn't copy everything. It apparently finished well. Attaching its report, too. ]
    Attachment 257307

    Attachment 257308

    - - - Updated - - -

    Point 13) follows:

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-startupandrecovery.png

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-virtualmemory.png

    Point 14) -- no, I have no Ccleaner installed these days.

    - - - Updated - - -

    Point 15)

    a) Health

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-hdtunehealth1of2.png

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-hdtunehealth2of2.png

    b) Benchmark

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-hdtunebenchmark.png

    c) Full error scan

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-hdtunefullscan.png

    Point 16)

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-seagate002.png
      My Computer


  4. Posts : 41,477
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    See rule #4

    https://www.tenforums.com/misc.php?do=showrules

    Please uninstall any pirated / cracked software and any tools / methods used to bypass the activation of software.

    Then post new V2 and DM into this thread.

    Also uninstall:
    Bitdefender
    Uninstall Bitdefender
    https://www.bitdefender.com/consumer...t/answer/2791/
    Sophos
    Unable to uninstall Sophos Home - Windows – Sophos Home Help
    Panda
    Download Panda Antivirus Uninstaller
    Truecrypt
    Uninstalling TrueCrypt - Truecrypt

    running the applicable uninstall tools

    Make sure Windows defender is on.

    If there were any other antivirus software installed since the last successful upgrade then use the applicable uninstall tool.
      My Computer


  5. Posts : 9
    Windows 10 Home, V. 1909, Build 18363.778
    Thread Starter
       #5

    zbook said:
    See rule #4

    https://www.tenforums.com/misc.php?do=showrules

    Please uninstall any pirated / cracked software and any tools / methods used to bypass the activation of software.

    Then post new V2 and DM into this thread.

    Also uninstall:
    Bitdefender
    Uninstall Bitdefender
    How to uninstall Bitdefender from your Windows device
    Sophos
    Unable to uninstall Sophos Home - Windows – Sophos Home Help
    Panda
    Download Panda Antivirus Uninstaller
    Truecrypt
    Uninstalling TrueCrypt - Truecrypt

    running the applicable uninstall tools

    Make sure Windows defender is on.

    If there were any other antivirus software installed since the last successful upgrade then use the applicable uninstall tool.
    Thanks. I will proceed accordingly and report back.

    - - - Updated - - -

    In the meantime, this was ready so I paste it already,

    Point 18)

    Log of chkdsk of C: Dropbox - chkdsk c from event viewer.txt - Simplify your life

    Log of chkdsk of E: Dropbox - chkdsk e without reboot.txt - Simplify your life

    - - - Updated - - -

    By the way, to help my investigation, is there any tool or so that I can use to find what software on my machine could be pirated?

    - - - Updated - - -

    Dear zbook,

    I followed your latest instructions to the best of my capacity.

    Accordingly I'm attaching the new V2 and DM.

    BIOTONIC-ASUS-(2019-12-01_22-59-22).zip

    BIOTONIC-ASUS-01_12_2019_232342_84.zip

    Also, for the record, with my apologies, but I deleted the first attachments of V2 and DM that were above. Reason: I realized I was leaking personal information that I don't want on the open web. So the new V2 and DM I have naturally redacted to prevent this (but it was absolutely nothing other than personal information, so I'm sure it won't get in the way of your help.)

    I'm proceeding now to point 19)... Thanks so much.

    - - - Updated - - -

    Point 19) follows:

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-diskmanagement.png

    - - - Updated - - -

    Point 20) follows... not sure if this was what you expected? If not, please tell me.

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-minitool01.png

    - - - Updated - - -

    21) As far as I can tell, I got rid of everything antivirus and antimalware that is not Microsoft. To be sure, I went through Removal tools (uninstall tools) for common antivirus software and ran each and every tool from there that matches any antivirus that I might have ever had. I did this in Safe Mode. I think I zapped everything that might have remained. I hope.

    22) I don't know if GlassWire counts as a firewall, but I've removed it anyway. Nothing else other than this one.

    23) I had DiskCryptor from a long past away (removed it) and also the encryption I had until recently (VeraCrypt, which I decrypted the system, and then also uninstalled)

    Moving on to 24)
      My Computer


  6. Posts : 6,347
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #6

    You wrote:
    "I have once upon a time gotten so annoyed at Windows Updates restarting my system without permission, that I found myself disabling auto-updates completely, trying to take enough care to do it myself often enough. I frankly don't remember if right after that I couldn't do manual updates. I'm not sure when I noticed it. Anyway, this I have wondered if it could have been the beginning of messing things up. I have followed instructions I found somewhere online (I can try to find it again if someone says it really matters) that told how to disable updates in not just one way but a few ways simultaneously, under the understanding that Windows still usually managed to sneakily get on with its updating show even when updates were supposedly disabled. I have tried to reverse the process and in the meantime I also found the Stopupdates10 app and tried to activate its functionality (hence, deactivating updates), and then the opposite, hoping it might "hit the right buttons" and get it back in order. No success with either of these approaches."

    I think that the main problem is the software you installed to block the updates. Remove it.
      My Computers


  7. Posts : 9
    Windows 10 Home, V. 1909, Build 18363.778
    Thread Starter
       #7

    Megahertz said:
    You wrote:
    "I have once upon a time gotten so annoyed at Windows Updates restarting my system without permission, that I found myself disabling auto-updates completely, trying to take enough care to do it myself often enough. I frankly don't remember if right after that I couldn't do manual updates. I'm not sure when I noticed it. Anyway, this I have wondered if it could have been the beginning of messing things up. I have followed instructions I found somewhere online (I can try to find it again if someone says it really matters) that told how to disable updates in not just one way but a few ways simultaneously, under the understanding that Windows still usually managed to sneakily get on with its updating show even when updates were supposedly disabled. I have tried to reverse the process and in the meantime I also found the Stopupdates10 app and tried to activate its functionality (hence, deactivating updates), and then the opposite, hoping it might "hit the right buttons" and get it back in order. No success with either of these approaches."

    I think that the main problem is the software you installed to block the updates. Remove it.
    Thanks Megahertz, you know what... I was until now convinced that Stopupdates10 was just a "run, do its thing, close" kind of program... but now that you mentioned it, I went to Process Hacker... and lo&behold, there is a SU10guard.exe running, that belongs to the program.

    Ayayay...

    Crazy how I neglected to get rid of this program, and it's actually been residing actively in my system without me noticing.

    So I opened Stopupdates10, and clicked "remove block", and now it says "Windows Update is not blocked."

    That said -- I'm gonna bet that I'm still gonna get errors. Because I think I've tried this before.

    And also I don't see how exactly it would affect an actual upgrade with an ISO, buuuuuuut.... what do I know.

    So yeah -- function reverted, and now, uninstalling the program... I'll come back with more news.

    Thanks!

    - - - Updated - - -

    Yeah, as I predicted -- no good news to tell about. Here's the error which I've been enjoying for quite some time regardless.

    I'm going to try rebooting the machine now that I've actually uninstalled the program, who knows, who know...

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-waerror.png

    (and of course if I click retry, nothing happens)
      My Computer


  8. Posts : 6,347
    Windows 11 Pro - Windows 7 HP - Lubuntu
       #8

    I have also blocked WU, but I can release it easily.
    After you have solved and upgraded, have a look at this post What programs / apps to use to tweak Win 10
      My Computers


  9. Posts : 9
    Windows 10 Home, V. 1909, Build 18363.778
    Thread Starter
       #9

    Megahertz said:
    I have also blocked WU, but I can release it easily.
    After you have solved and upgraded, have a look at this post What programs / apps to use to tweak Win 10
    Exciting! For the first time in ages, i'm seeing my Windows Updates actually seem to do something...

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-warunning.png

    As an aside, Megahertz, because of your avatar... are you a glider pilot? If yes, it makes two of us.

    - - - Updated - - -

    For a while already at 50%... fingers crossed that it moves beyond, onwards and upwards...

    Stuck in W10 1703 for far too long. Heavily customized. Pls help upgra-wa50pct.png
      My Computer


  10. Posts : 41,477
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    The logs still display pirated / cracked software and tools / methods used to bypass the activation of software.

    For example:

    Adobe software

    Please make sure any/all pirated/cracke software and the methods used to bypass activation of licenses are removed.
      My Computer


 

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