PC won't boot past auto repair or into recovery after power outage

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  1. Posts : 8
    Windows 10
       #1

    PC won't boot past auto repair or into recovery after power outage


    I've tried every troubleshooting step I can find online, even Microsoft tech support hasn't been able to resolve the issue I'm having.

    I had a power outage Christmas Eve and when my pc came back on, it had a blue screen asking how I wanted to boot so just hit enter on the default selection. Now it won't boot past the Windows logo and "preparing automatic repair". The dots spin for 2-3 seconds then freeze and it never progresses beyond this point.

    I am unable to get it to boot into recovery or safe mode even with manually shutting it down multiple times in a row, it only ever displays the mobo screen followed by the automatic repair screen which never progresses or even fails, even when left running overnight. The screen will darken slightly after a couple seconds and never changes after that until manually restarted.

    I don't have a disk drive on this build, but I have tried creating a bootable Windows 10 usb both with Microsoft media creation tool and Rufus plus the iso with a brand new flash drive. I am able to select the usb to boot from and it prepares files then goes to a plain blue screen. I have followed multiple BIOS settings changes that are supposed to fix this, but it never goes past a plain blue screen.

    I even replaced my RAM as a last ditch random effort since I had a new set of the same type. I have tried unplugging everything inside and out. I don't know if the issue is only in the SSD that Windows is on, but everything else seems to be running without issue and the BIOS shows both SSDs.

    All of the troubleshooting online goes beyond the point that I'm able to get to as I'm only able to access the BIOS, the bootable iso, or the automatic repair screen which freezes. I'm not even sure how to proceed, should I buy a copy of windows and/or a new ssd, or is there anything else I can try to get into recovery? I don't care about losing anything on either drive. Any help would be greatly appreciated, and happy holidays to all.
      My Computer


  2. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi @Retrolental ,


    After testing the drive these are options:

    a) perform a reset save files equivalent (save files, reinstall drivers and applications)
    b) troubleshoot (attempt to fix the failure to boot, test for corruptions, etc.)
    c) backup files and clean install 20H2.
    Last edited by zbook; 26 Dec 2020 at 23:30.
      My Computer


  3. Posts : 8
    Windows 10
    Thread Starter
       #3

    I'm not sure how to follow these steps, there is never a point that I'm able to do anything besides enter bios at first boot or select the usb to boot from.
      My Computer


  4. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Find 3 flash drives that you can format (> or = 8 GB).

    Find a camera or smartphone camera to take pictures and post images into the thread:
    How to Upload and Post Screenshots and Files at Ten Forums

    If there are any problems posting images please post share links (one drive, drop box, or google drive)

    On a working computer: (some or all of these tools may be used)

    a) Create a bootable Windows 10 iso:

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10

    b) Create a bootable Sea Tools flash drive:

    SeaTools | Seagate Support US
    SeaTools for DOS - Hard Drive Diagnostic


    c) Create a bootable Ubuntu flash drive:

    Create a bootable USB stick on Windows | Ubuntu


    Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)



    Indicate whether you can or cannot stay with the thread for immediate replies.
      My Computer


  5. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Waited greater than 30 minutes for your reply.
      My Computer


  6. Posts : 8
    Windows 10
    Thread Starter
       #6

    I apologize, I started following the steps before seeing your request to reply.

    A) i have tried several times using both win10 iso+rufus and windows media creation tool. After the initial motherboard launch screen it will briefly show a loading bar or the spinning dots then go to a blank blue screen only.

    B) i do not have a disk drive and was unable to follow the steps for seagate dos, i did attempt to load seagate seatools bootable, but it did not launch at all and went straight to the windows automatic repair screen (was i supposed to use rufus here?)

    C) I am making the rufus ubuntu usb now and can update after attempting it.
    Update: after power on it shows ubuntu selection then goes straight to this message
    [ 0.372788] initramfs unpacking failed: decoding failed

    - - - Updated - - -

    cooler: coolermaster seidon 120v
    Psu: sfx 600w
    Mobo: gigabyte z97n-5
    Intel i5-4690
    Nvidia gtx1660ti
    The only thing plugged in besides hdmi to tv used as monitor is a wired keyboard and ethernet
      My Computer


  7. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Please respond promptly (I'm heading to bed shortly)

    Were you able to perform the following steps:

    1) boot to the Windows 10 iso 20H2
    2) it may take 5 minutes displaying the windows icon
    3) Use the default settings for language, time, currency, and keyboard
    4) click next
    5) In the left lower corner click Repair your computer
    6) click troubleshooting
    7) click startup repair > did it fail, continue spinning, display srttrail, etc.
    8) click system restore > did all restore points fail, were there none, etc.
    9) click command prompt
    You should see a pop up with title bar: Administrator: X:\windows\system32\cmd.exe
      My Computer


  8. Posts : 8
    Windows 10
    Thread Starter
       #8

    I will attempt windows iso 20h2 again, previous attempts have only led to blank blue screen after initial mobo launch. Including pic of seagate after attempting to run it since i figured out there was an exe to make the usb bootable, but it also failed.
    attachments arent attaching for me so here is an link: Imgur: The magic of the Internet
      My Computer


  9. Posts : 41,480
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    See these links:

    Boot from USB Drive on Windows 10 PC

    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows:
    Enable or Disable Fast Boot in UEFI Firmware Settings for Windows




    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)



    In order to perform troubleshooting you will need to boot
    Windows 10 iso
    Ubuntu
    Sea Tools
    Memtest
    etc.

    If the computer cannot POST there are other troubleshooting steps:

    What is POST?
    Computer POST and beep codes
    POST troubleshooting steps
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    i am able to boot from the usb, it just doesnt load beyond a blank blue screen after a brief loading bar when launching the usb w windows 10 iso, ubuntu gives the error quoted previosly, and seagate gives the error from the image. at no point am i able to enter commands or do anything besides enter bios or choose the boot sequence other than let it go into startup repair where it freezes

    followed steps for resetting bios, issue persists

    as for post, there are never any beeps or codes. pc powers on like normal, shows windows logo and "attempting startup repair" for 2-3 seconds then freezes
      My Computer


 

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