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Hi, Please Help!: (MACHINE_CHECK_EXCEPTION 9c) (Happens when gaming)
Here is the dump file:Code:crash dump file: C:\WINDOWS\Minidump\032220-35468-01.dmp This was probably caused by the following module: hal.dll (hal+0x4577F) Bugcheck code: 0x9C (0x0, 0xFFFFA580DF8EAD20, 0x0, 0x0) Error: MACHINE_CHECK_EXCEPTION file path: C:\WINDOWS\system32\hal.dll product: Microsoft® Windows® Operating System company: Microsoft Corporation description: Hardware Abstraction Layer DLL Bug check description: This bug check indicates that a fatal machine check exception has occurred. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* MACHINE_CHECK_EXCEPTION (9c) A fatal Machine Check Exception has occurred. KeBugCheckEx parameters; x86 Processors If the processor has ONLY MCE feature available (For example Intel Pentium), the parameters are: 1 - Low 32 bits of P5_MC_TYPE MSR 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of P5_MC_ADDR MSR 4 - Low 32 bits of P5_MC_ADDR MSR If the processor also has MCA feature available (For example Intel Pentium Pro), the parameters are: 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error IA64 Processors 1 - Bugcheck Type 1 - MCA_ASSERT 2 - MCA_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing MCA. 3 - MCA_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing MCA. 4 - MCA_FATAL FW reported a fatal MCA. 5 - MCA_NONFATAL SAL reported a recoverable MCA and we don't support currently support recovery or SAL generated an MCA and then couldn't produce an error record. 0xB - INIT_ASSERT 0xC - INIT_GET_STATEINFO SAL returned an error for SAL_GET_STATEINFO while processing INIT event. 0xD - INIT_CLEAR_STATEINFO SAL returned an error for SAL_CLEAR_STATEINFO while processing INIT event. 0xE - INIT_FATAL Not used. 2 - Address of log 3 - Size of log 4 - Error code in the case of x_GET_STATEINFO or x_CLEAR_STATEINFO AMD64 Processors 1 - Bank number 2 - Address of MCA_EXCEPTION structure 3 - High 32 bits of MCi_STATUS MSR for the MCA bank that had the error 4 - Low 32 bits of MCi_STATUS MSR for the MCA bank that had the error Arguments: Arg1: 0000000000000000 Arg2: ffffa580df8ead20 Arg3: 0000000000000000 Arg4: 0000000000000000 Debugging Details: ------------------ KEY_VALUES_STRING: 1 PROCESSES_ANALYSIS: 1 SERVICE_ANALYSIS: 1 STACKHASH_ANALYSIS: 1 TIMELINE_ANALYSIS: 1 DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 10.0.17763.1098 (WinBuild.160101.0800) DUMP_FILE_ATTRIBUTES: 0x8 Kernel Generated Triage Dump DUMP_TYPE: 2 BUGCHECK_P1: 0 BUGCHECK_P2: ffffa580df8ead20 BUGCHECK_P3: 0 BUGCHECK_P4: 0 BUGCHECK_STR: 0x9C_GenuineIntel CPU_COUNT: 8 CPU_MHZ: c02 CPU_VENDOR: GenuineIntel CPU_FAMILY: 6 CPU_MODEL: 1a CPU_STEPPING: 5 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: f ANALYSIS_SESSION_HOST: ME ANALYSIS_SESSION_TIME: 03-24-2020 03:16:18.0584 ANALYSIS_VERSION: 10.0.18362.1 amd64fre BAD_STACK_POINTER: ffffa580df8eace8 LAST_CONTROL_TRANSFER: from fffff8071e2ca77f to fffff8071d9cc860 STACK_TEXT: ffffa580`df8eace8 fffff807`1e2ca77f : 00000000`0000009c 00000000`00000000 ffffa580`df8ead20 00000000`00000000 : nt!KeBugCheckEx ffffa580`df8eacf0 fffff807`1e2cabf1 : 00000000`00000008 ffffa580`df8eb050 00000000`00000000 00000000`00000008 : hal!HalpMcaReportError+0x113 ffffa580`df8eae40 fffff807`1e2c9e0c : 00000000`00000000 ffffa580`df8eb0d0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x131 ffffa580`df8eae70 fffff807`1e2cae37 : ffffd80f`d567f810 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpHandleMachineCheck+0x5c ffffa580`df8eaea0 fffff807`1da9f610 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x37 ffffa580`df8eaed0 fffff807`1d9db2fa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x10 ffffa580`df8eaf00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7a THREAD_SHA1_HASH_MOD_FUNC: 1846948e522468ba82f2e885638405883bf2094b THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 952edff0ade2d9727cab0ddd605a52059843acc3 THREAD_SHA1_HASH_MOD: b6bbaa1564c589ceedf361754e46684469a6106a FOLLOWUP_IP: nt!KiHandleMcheck+10 fffff807`1da9f610 0fb705537d2b00 movzx eax,word ptr [nt!KiSpeculationFeatures+0x2 (fffff807`1dd5736a)] FAULT_INSTR_CODE: 5305b70f SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: nt!KiHandleMcheck+10 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 72743c19 IMAGE_VERSION: 10.0.17763.1098 STACK_COMMAND: .thread ; .cxr ; kb BUCKET_ID_FUNC_OFFSET: 10 FAILURE_BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck BUCKET_ID: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck PRIMARY_PROBLEM_CLASS: 0x9C_GenuineIntel_STACKPTR_ERROR_nt!KiHandleMcheck TARGET_TIME: 2020-03-22T20:41:12.000Z OSBUILD: 17763 OSSERVICEPACK: 1098 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 784 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 10 OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2030-11-06 13:29:45 BUILDDATESTAMP_STR: 160101.0800 BUILDLAB_STR: WinBuild BUILDOSVER_STR: 10.0.17763.1098 ANALYSIS_SESSION_ELAPSED_TIME: ae6 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x9c_genuineintel_stackptr_error_nt!kihandlemcheck FAILURE_ID_HASH: {f10d6786-a78f-4993-4f62-7de145ea1ce2} Followup: MachineOwner --------- Version 1809 (OS Build 17763.1098)
032220-35468-01
Last edited by Brink; 24 Mar 2020 at 22:34. Reason: code box
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