Crash/Freeze Seems Random after adding a second USB external NTFS HDD

Page 4 of 4 FirstFirst ... 234

  1. Posts : 41,617
    windows 10 professional version 1607 build 14393.969 64 bit
       #31

    It's likely that the residual drivers when tested without properly working software are causing BSOD.
      My Computer


  2. lrw
    Posts : 63
    windows 10 Pro
    Thread Starter
       #32

    zbook said:
    It's likely that the residual drivers when tested without properly working software are causing BSOD.
    I ran through the Avast uninstall again. I think it missed them before as I might have chosen the wrong version. Mine was the free version. Just did an Everything search for some of the drivers I pointed out before and this is what showed. They seem to be renamed or something. Should I just delete these, since they are in the drivers directory:
    Attachment 180249

    I created a new restore point after the uninstall completed.

    Should I run verifier again after cleaning up those files I just posted in the image?

    lrw

    lrw
      My Computer


  3. Posts : 41,617
    windows 10 professional version 1607 build 14393.969 64 bit
       #33

    There are many residual Avast drivers.
    The proper uninstall tool should remove all of the drivers.
    It is important to remove any Avast entries in the registry.
    So run the applicable uninstall tool to remove all components of the AV.
    Sometimes it may be necessary to reinstall the software to completely uninstall all residual software.

    Keep running the Windows driver verifier tool so that all misbehaving drivers are fixed.
    Once there are no longer any misbehaving drivers keep the tool running for an additional 36 hours.
    Then turn the tool off if there are no more BSOD during the 36 hours of typical computer use.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:59.
Find Us




Windows 10 Forums