Windows 10: Crash/Freeze Seems Random after adding a second USB external NTFS HDD

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  1. Posts : 18,508
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Mar 2018 #31

    It's likely that the residual drivers when tested without properly working software are causing BSOD.
      My ComputerSystem Spec

  2.    09 Mar 2018 #32

    zbook said: View Post
    It's likely that the residual drivers when tested without properly working software are causing BSOD.
    I ran through the Avast uninstall again. I think it missed them before as I might have chosen the wrong version. Mine was the free version. Just did an Everything search for some of the drivers I pointed out before and this is what showed. They seem to be renamed or something. Should I just delete these, since they are in the drivers directory:
    Click image for larger version. 

Name:	asw.jpg 
Views:	2 
Size:	93.3 KB 
ID:	180249

    I created a new restore point after the uninstall completed.

    Should I run verifier again after cleaning up those files I just posted in the image?

    lrw

    lrw
      My ComputerSystem Spec


  3. Posts : 18,508
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Mar 2018 #33

    There are many residual Avast drivers.
    The proper uninstall tool should remove all of the drivers.
    It is important to remove any Avast entries in the registry.
    So run the applicable uninstall tool to remove all components of the AV.
    Sometimes it may be necessary to reinstall the software to completely uninstall all residual software.

    Keep running the Windows driver verifier tool so that all misbehaving drivers are fixed.
    Once there are no longer any misbehaving drivers keep the tool running for an additional 36 hours.
    Then turn the tool off if there are no more BSOD during the 36 hours of typical computer use.
      My ComputerSystem Spec


 
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