WppRecorder.sys problem when updating Windows 10 from 1909 to 20H2

zbook said:

Also uninstall the Intel GPU driver using DDU (display driver uninstaller)
Re-install the Intel GPU driver using the Intel driver and support assistant:
Download Intel(R) Driver & Support Assistant

Display Driver Uninstaller Download version 18.0.3.5 (or newer version if available)
Official Display Driver Uninstaller DDU Download

Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums

OK, I ran DDU and followed the instructions from the SevenForums tutorial

Clean and restart brought me back to Windows with the resolution low (800 x 600). I changed that back to what I had before)

Do I still need to use the Driver Support Assistant to reinstall the driver, or has DDU already done that?

You can perform the in place upgrade and if successful run the Intel driver and support assistant.

Matthew Wai may want you to perform a step.

Make sure Malwarebytes is uninstalled and Microsoft defender is on before the in place upgrade.

zbook said:

Right upper corner > click the sprocket/gear > click Security tab > select rootkit

Post scan results.

If clean > uninstall Malwarebytes using the applicable uninstall tool:
https://downloads.malwarebytes.com/file/mb_clean

OK, doing that now

Here is the MB result

Dropbox - MB_After Rootkit_Enabled.txt

zbook said:

If you've followed all the steps posted by Tekkie Boy then place the computer in clean boot (reboot) > then perform an in place upgrade repair using the windows 10 iso.



Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

Repair Install Windows 10 with an In-place Upgrade

https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

Will this wipe out all the apps and programs?

Threats Detected: 30

Were you able to clean the PUPs?


When performed properly an in place upgrade repair maintains files and applications.


Run:

SUERANTISPYWARE: Remove Malware & Spyware with Anti-Malware Software | Superantispyware
AdwCleaner: https://www.malwarebytes.com/adwcleaner/


Before the in place upgrade run the superantispyware uninstall tool:
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

zbook said:

Threats Detected: 30

Were you able to clean the PUPs?

Yes

- - - Updated - - -

OK, so I am using MediaCreationTool and choosing "Upgrade this PC now" yes?

The computer should be in clean boot.
Open file explorer > identify the flash drive and the iso > launch setup.exe > follow the text and images in the tutorial

yes, upgrade

@smartcooky, please run the script attached below and post the output.

zbook said:

The computer should be in clean boot.
Open file explorer > identify the flash drive and the iso > launch setup.exe > follow the text and images in the tutorial

yes, upgrade

Clean Boot, so msconfig, and TM startup items and turn off/disable everything off that isn't Microsoft

correct > reboot into clean boot

If possible, complete the step for Matthew Wai before the in place upgrade

zbook said:

correct > reboot into clean boot

Yep, did that

zbook said:

If possible, complete the step for Matthew Wai before the in place upgrade

No, too late. I have been using my laptop next to the desktop to check up what is being posted while reboots and restarts were happening but didn't see his post until after I already started the upgrade.