WppRecorder.sys problem when updating Windows 10 from 1909 to 20H2

Page 13 of 15 FirstFirst ... 31112131415 LastLast

  1. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #121

    zbook said:
    Also uninstall the Intel GPU driver using DDU (display driver uninstaller)
    Re-install the Intel GPU driver using the Intel driver and support assistant:
    Download Intel(R) Driver & Support Assistant

    Display Driver Uninstaller Download version 18.0.3.5 (or newer version if available)
    Official Display Driver Uninstaller DDU Download

    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    OK, I ran DDU and followed the instructions from the SevenForums tutorial

    Clean and restart brought me back to Windows with the resolution low (800 x 600). I changed that back to what I had before)

    Do I still need to use the Driver Support Assistant to reinstall the driver, or has DDU already done that?
      My Computers


  2. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #122

    You can perform the in place upgrade and if successful run the Intel driver and support assistant.

    Matthew Wai may want you to perform a step.

    Make sure Malwarebytes is uninstalled and Microsoft defender is on before the in place upgrade.
      My Computer


  3. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #123

    zbook said:
    Right upper corner > click the sprocket/gear > click Security tab > select rootkit

    Post scan results.

    If clean > uninstall Malwarebytes using the applicable uninstall tool:
    https://downloads.malwarebytes.com/file/mb_clean
    OK, doing that now

    Here is the MB result

    Dropbox - MB_After Rootkit_Enabled.txt
    zbook said:
    If you've followed all the steps posted by Tekkie Boy then place the computer in clean boot (reboot) > then perform an in place upgrade repair using the windows 10 iso.



    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Repair Install Windows 10 with an In-place Upgrade

    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10
    Will this wipe out all the apps and programs?
      My Computers


  4. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #124

    Threats Detected: 30

    Were you able to clean the PUPs?


    When performed properly an in place upgrade repair maintains files and applications.


    Run:

    SUERANTISPYWARE: Remove Malware & Spyware with Anti-Malware Software | Superantispyware
    AdwCleaner: https://www.malwarebytes.com/adwcleaner/


    Before the in place upgrade run the superantispyware uninstall tool:
    SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?
      My Computer


  5. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #125

    zbook said:
    Threats Detected: 30

    Were you able to clean the PUPs?
    Yes

    - - - Updated - - -

    OK, so I am using MediaCreationTool and choosing "Upgrade this PC now" yes?
      My Computers


  6. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #126

    The computer should be in clean boot.
    Open file explorer > identify the flash drive and the iso > launch setup.exe > follow the text and images in the tutorial

    yes, upgrade
      My Computer


  7. Posts : 7,456
    Windows 10 Home 20H2
       #127

    @smartcooky, please run the script attached below and post the output.
    WppRecorder.sys problem when updating Windows 10 from 1909 to 20H2 Attached Files
      My Computer


  8. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #128

    zbook said:
    The computer should be in clean boot.
    Open file explorer > identify the flash drive and the iso > launch setup.exe > follow the text and images in the tutorial

    yes, upgrade
    Clean Boot, so msconfig, and TM startup items and turn off/disable everything off that isn't Microsoft
      My Computers


  9. Posts : 39,956
    windows 10 professional version 1607 build 14393.969 64 bit
       #129

    correct > reboot into clean boot

    If possible, complete the step for Matthew Wai before the in place upgrade
      My Computer


  10. Posts : 187
    Windows 10 Home 32 bit
    Thread Starter
       #130

    zbook said:
    correct > reboot into clean boot
    Yep, did that

    zbook said:
    If possible, complete the step for Matthew Wai before the in place upgrade
    No, too late. I have been using my laptop next to the desktop to check up what is being posted while reboots and restarts were happening but didn't see his post until after I already started the upgrade.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:14.
Find Us




Windows 10 Forums