Bizarre video problem persists after formats

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  1. Posts : 124
    Windows 10
    Thread Starter
       #11

    dalchina said:
    This should prove it's not a program conflict or user profile issue (I'd be really surprised if it is...) but it's worth trying as at present there's nothing obvious to go on. So let's try simple elimination.

    Try creating a new user for test purposes.
    Log in as that user.
    See if you see the same thing happening and post back.
    Wouldn't this possibility have been covered by Windows reinstalls, tho?

    After the problem started I did a Windows reinstall (plus some kind of weird semi-format) and then after that I did a full format of the windows partition and a reinstall of Windows.
      My Computer


  2. Posts : 43,280
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #12

    I don't know what you may have configured or installed...

    Do you have any display problems in Safe Mode?

    Try a live boot disk- boot your PC from it, and then see if you still have a similar problem.
    E.g. Kyhi's from the top of the Software and Apps section.

    You need to separate hardware issues from software.

    Failing that, you may need to get your video card tested.
      My Computers


  3. Posts : 41,618
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Please see post #7 (post system specs in the "My Computer" section and post a URL or hyperlink)

    After the computer reset what was the source for drivers?
    Which drivers were installed from the computer manufacturer's website?
    Which drivers were installed from the component manufacturer's websites?
    Which drivers were installed from websites that automatically update drivers?
      My Computer


  4. Posts : 124
    Windows 10
    Thread Starter
       #14

    The problem has been resolved, thanks to everyone for help!

    What happened is after it wouldn't show video for the thousandth time I got fed up and impulsively uninstalled the video card from the Device Manager, there was an option to delete the driver files, I ticked that, after I did this the image became low quality, as it does when a video card driver isn't installed, but video was working immediately, without a reboot.

    After this I reinstalled the driver and everything has been working fine.

    I got a new, unrelated problem now, but that's for another thread :)
      My Computer


  5. Posts : 43,280
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #15

    Glad it worked out for you.
      My Computers


  6. Posts : 124
    Windows 10
    Thread Starter
       #16

    I spoke too soon.

    After about a week of working fine, moments ago the screen went black (only mouse pointer visible and movable), the podcast I was playing kept playing, so the computer was responsive. I waited a while and after nothing changed I just turned the computer off and back on and now I'm back to the same state of affairs. Videos don't show any image, large video files won't play.

    This is gonna drive me nuts!
      My Computer


  7. Posts : 4,201
    Windows 10 Pro x64 Latest RP
       #17

    As the Issue has returned I can only suggest that you follow the advice I gave earlier to use the DDU program to completely remove all traces of the existing driver (The remove Driver files in the OS removal option can leave some remnants that may, or may not, cause future (the current), issues

    Bizarre video problem persists after formats - Windows 10 Forums
      My Computers


  8. Posts : 124
    Windows 10
    Thread Starter
       #18

    Barman58 said:
    As the Issue has returned I can only suggest that you follow the advice I gave earlier to use the DDU program to completely remove all traces of the existing driver (The remove Driver files in the OS removal option can leave some remnants that may, or may not, cause future (the current), issues

    Bizarre video problem persists after formats - Windows 10 Forums
    What should I install in it's place, tho?

    After I removed the device and deleted the driver I let Windows search for the driver online, presumably it was installing the latest one. What's my alternative?

    I remember there used to be custom gaming drivers I sometimes used when I used to game. Omega, one of them was called. Might I try something like that? Any recommendations?
      My Computer


  9. Posts : 4,201
    Windows 10 Pro x64 Latest RP
       #19

    DDU will remove every part of the driver, including any linked files that the standard system uninstall can sometimes miss.

    This state will allow you to install whichever driver you chose to a completely clean base.

    If the first one you try still has an issue you can use DDU again to try another driver, and so on until you find the one that works best

    From a display driver point of view, using DDU gives you the same effect as installing a driver to a fresh installed operating system.

    Of course the fact that the issue has returned could indicate that the issue is due to an intermittent fault in the display hardware, which no amount of driver changes will cure ... this is of course not very likely
      My Computers


  10. Posts : 30,315
    Windows 11 Pro x64 Version 23H2
       #20

    I would just add that if you use an older driver and it works, then stops working, please check that the driver has not been updated by Windows or the vendor.
      My Computer


 

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