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Disappearing bluetooth plus device manager not working
Hi there.
I'd appreciate some help with my bluetooth and Device Manager problem.
My Bluetooth icon only shows in Device Manager under 'hidden devices' which is simple enough. However, none of the drop down menus in Device Manager work.
In Services, Bluetooth support services will not change to 'automatic' but receive 87 message of incorrect parameters.
In one of the forums I found some fixes for the bluetooth issue which did not work, apart from a 'clean boot' which I did and which worked for that day.
I thought the problem of my Bluetooth connection was fixed. However, next day when I turned the laptop on, the Bluetooth turn on button was gone again. I tried two more clean boots but that did not solve the problem again. My idea had been to get correct then do a system restore to save it. Too late. I should have done that the first time.
I can't correct any errors through Device Manager as its dropdowns don't work. Just flash then back to the list.
The other problem is that troubleshooters don't seem to do anything.
There is a yellow triangle which showed up somewhere in my ramblings several times, can't remember how but it seemed to indicate that my desktop P6ADKQJ had an error. I did write that down. My Windows Version: 2004 OS Build 19041.508
I've spent so many hours of so many days on this that my brain is rebelling.
I do have a Windows 10 original installation USB (My Windows Version: 2004 OS Build 19041.508) and I've found information that I may be able to use this to restore original settings without losing my personal files. I'm a bit worried about using this as I'm concerned I may accidentally do it wrong and delete my files.
Any ideas would be welcome.
Thanks for reading.