Windows 10: Bluetooth is not working (it is not in Device Manager)

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  1.    06 Mar 2016 #1

    Bluetooth is not working (it is not in Device Manager)


    Hello,

    I have Dell Studio 1558, when I upgraded windows from 7 to 10, bluetooth have stopped working. It disappeared from Device Manager and i canīt install it back. Does anyone know the solutions please?

    Thank you
      My ComputerSystem Spec

  2.    07 Mar 2016 #2

    Is there a key combination to turn BT on and off ?
      My ComputerSystem Spec

  3.    07 Mar 2016 #3

    CountMike said: View Post
    Is there a key combination to turn BT on and off ?
    Not only for the bluetooth. My key combination to turn on / turn off is for wifi and bluetooth together. Wifi is fully function.
      My ComputerSystem Spec

  4.    07 Mar 2016 #4

    Did you check "Show hidden devices" ?
      My ComputerSystem Spec

  5.    07 Mar 2016 #5

    CountMike said: View Post
    Did you check "Show hidden devices" ?
    No, I will try it when I get back from work, thank you
      My ComputerSystem Spec

  6.    07 Mar 2016 #6

    I'd have thought it would be in the device manage albeit with a yellow exclamation mark
    This is likely a driver issue, download and install the appropriate driver from Dell support
      My ComputerSystem Spec

  7.    07 Mar 2016 #7

    Heldeiver said: View Post
    No, I will try it when I get back from work, thank you
    I tried it, but bluetooth is not there.
      My ComputerSystem Spec

  8.    07 Mar 2016 #8

    CountMike said: View Post
    Did you check "Show hidden devices" ?
    I tried it, but bluetooth is not there.
      My ComputerSystem Spec

  9.    07 Mar 2016 #9

    robgr said: View Post
    I'd have thought it would be in the device manage albeit with a yellow exclamation mark
    This is likely a driver issue, download and install the appropriate driver from Dell support
    I have not bluetooth in Device Manager, I tried instal a lot of drivers, but it was no use.
      My ComputerSystem Spec

  10.    07 Mar 2016 #10

    Do a manual driver installation, select 'Let me pick from a list of drivers etc'
    You may need to select the correct driver as Windows sometimes assigns the incorrect drivers
      My ComputerSystem Spec


 
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