BIOS update Will Not Install

The crash displayed A10.

Kyhi troubleshooted the BIOS so that the computer has the most up to date version.

Please don't attempt to rollback to A10.

The current BIOS version is A12.

zbook said:

The Dell diagnostics found problems with the webcam and battery.

Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance


For the problems with the BIOS consider posting in the Dell community/forum:
https://www.dell.com/community/Dell-...y/ct-p/English
https://www.dell.com/community/forum...er-Care&q=bios

I don't get what are the issues with the webcam.
For the battery I guess there's nothing we can do, it's aging factors.

I posted at Dell community days ago with no response.


Here are images from Hard Disk Sentinel:


SDD


HDD

zbook said:

The crash displayed A10.

Kyhi troubleshooted the BIOS so that the computer has the most up to date version.

Please don't attempt to rollback to A10.

The current BIOS version is A12.

Both A12 and A10 crash.

I'm not trying to rollback or something.

I thought may be the problem was with A12 file, so I tried with A10 to see what would happen.

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@zbook

Here are the results from chkdsk:

CHKDSKResults.txt

Chkdsk ran on C: D: and G:
All displayed cleaning.
Windows found no problems.


Find a flash drive that you can format(> or = 8 GB).

Create a bootable Windows 10 iso:
https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

Perform an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade

This step can be repeated when the next Windows version is released.

Why not boot from a Win 10 installation drive, open a CMD window (Shift+F10) and run the BIOS update file?

When I'm installing an in place upgrade repair for Windows 10 it doesn't detect any problems, the installation were very smooth, but when the installation is done and says "Your PC will restart in a few times", the Windows 10 installation closed and shows:





How can I fix this?

Run setupdiag > post a share link into the thread

https://docs.microsoft.com/en-us/win...rade/setupdiag

Upload a new V2:
BSOD - Posting Instructions


List all of these software:

a) antivirus (always on and manual)
b) firewall software
c) drive encryption software

setupdiag log:
SetupDiag.7z

V2 log:
(2020-03-18_19-17-30).zip


Antivirus & Firewall used: Eset Internet Security (I turned it off during 2nd try of installation with no change).

I don't use any drive encryption software.

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There is something started to happen recently I don't remember if it was after or just before trying the troubleshooting.

I have a game running on java, it doesn't require much resources and it was running just fine. Recently when playing the game the fan would go crazy and very loud, CPU load is around 22% and heats up pretty much that the keyboard becomes fairly warm.

What could be the problem?

I don't know if this has something to do with the issues I'm facing.