Please update the computer specs in the "MY Computer" section.
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, etc.)
1) Find a flash drive that you can format ( > or + 8 GB)
2) Make a bootable Windows 10 iso:
Download Windows 10
3) Insert the flash drive into any USB port
4) Power on the computer and repetitively click the applicable keyboard key to open the BIOS boot menu
List of PC brands with their corresponding hot-keys
5) For custom computers open the BIOS menu to temporarily modify the boot order so that the external USB drive is on top.
6) select external USB hard drive
It may take 5 - 10 minutes for the Windows iso to load while viewing the Windows icon
7) Select language, time, currency, keyboard or click next
8) Look in the left lower corner and click on "repair your computer". (make sure you do not click on install as this is the method to perform a clean install)
9) Click troubleshoot
10) Click system restore and start with the oldest date and keep trying more recent dates. (System restore is likely to fail)
If system restore fails or if there are no restore points move to the next option
11) Click startup repair (startup repair is likely to fail)
If startup repair fails move to command prompt
12) Click command prompt > Administrator: X:\Windows\system32\cmd.exe > X:\Sources>
Use a camera or smart phone camera to take pictures and post images of the progress/results.
Some of the command responses may fill the window so take multiple pictures.
13) type: bcdedit /enum all
Click enter to see (Firmware Boot Manager, Windows Boot Manager, Windows Boot Loader, Windows Boot Loader, Resume from Hibernate, Windows Memory Tester, EMS settings, Debugger Settings, RAM defects, Global Settings, Boot Loader Settings, Hypervisor Settings, Resume Loader Settings, Device Options)
14) type: bcdedit | find "osdevice"
Click enter to see (osdevice partition=C : (this could display D :)
15) type: diskpart
16) type: list disk
17) type: list volume
Look under the Fs column for a volumes that display NTFS, or FAT32, or RAW and record and/or take a picture
18) type: exit
19) type: chkdsk /r C: (Use the drive letter that was displayed for the partition)
Click enter to see (The type of file system is NTFS, Stage 1: Examining basic file system structure, Stage 2: Examining file name linkage, State 3: Examining security descriptors, Stage 4: Looking for bad clusters in user file data, Stage 5: Looking for bad free clusters) This may take a while to complete)
20) type: sfc /scannow /offbootdir=G:\ /offwindir=G:\windows (Use the drive letter that was displayed in the partition for each letter G) (When typing this command there is a space between \ /)
Click enter to see (Beginning system scan. This process will take some time.)
21) type: bootrec /fixmbr
Click enter to see (The operation completed successfully)
22) type: bootrec /fixboot
Click enter to see (The operation completed successfully)
23) type: bootrec /scanos
Click enter to see (Scanning all disks for Windows installations; Please wait, since this may take a while.........Successfully scanned Windows installations. Total identified Windows installations: 0; The operation completed successfully) (This may display 0 or 1)
24) type: bootrec /rebuildbcd
Click enter to see (Scanning all disks for Windows installations; Please wait, since this may take a while.........Successfully scanned Windows installations. Total identified Windows installations: 0; The operation completed successfully) (This may display 0 or 1)
25) type: exit
26) Click Turn off your PC
27) Power on
28) Make a brand new restore point
29) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free
30) Save the backup image to another drive or to the cloud.