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#11
More likely your USB devices, possibly your Razer keyboard as Razer drivers and software are known for being a bit problematic sometimes.
More likely your USB devices, possibly your Razer keyboard as Razer drivers and software are known for being a bit problematic sometimes.
Since I have no dump (yet) this is based on the assumption that WhoCrashed is a bit close.
Remove all unnecessary USB devices, meaning everything but mouse & keyboard, and switch the mouse and keyboard from USB port.
Don't forget to update the drivers of the USB devices too :) (this can be done later)
The only other thing I had plugged in is a USB Headset, I unplugged that but I left the headphone/microphone jacks in (I can easily take them out if that's an issue). Plugged the mouse and keyboard into different USB ports. I think it's unlikely that my headset is causing this since I've also bought this AFTER the BSODs started but who knows.
Had to take my PC out of safe mode to upload this but I've attached the new minidump below. I zipped it up on its own since apparently we're not allowed to attach dmp files. Good to know
It doesn't matter if you bought them after the BSODs started, when it comes down to the USB ports it is important to remove all unnecessary USB devices as either the drivers or USB device connection or USB port could be the cause.
With the 3rd possibility it doesn't matter what device you attach to it nor does it matter when you bought it or when you received it.
This is the 1st time that an app like WhoCrashes does indicate the right thing, although it is the only thing in the dump that gives an indicative of a possible cause.
PC Froze while I was away for a bit. HDD light wasn't blinking and I had to manually restart, no minidump and nothing really unusual in Event Viewer...
Not sure if this is pertinent to anything, but looking at Device Manager tells me that all my drivers for various things like:
- Standard Enhanced PCI to USB Host Controller (x3)
- Standard OpenHCD USB Host Controller (x4)
- USB Composite Device (x2)
- USB Root Hub (x7)
- USB Root Hub xHCI (x1)
Are all from 10 years ago. I can't seem to find any newer versions of these drivers and Windows can't automatically find them either, just thought it might be worth bringing it up.
A system freeze is NOT a BSOD and thus does NOT save dumps
A freeze or shutdown are different from a BSOD, if I had to be honest I would say they aren't system crashes (they are crashes, but not in the way that Windows can do something to prevent problems) because they are unexpected and can't save logs or something other than an unexpected power problem because either there is no time or the system can't do it because it can't respond.
With a BSOD it saves the data from the memory because it has the time to do so, a BSOD is the net of Windows to prevent anything from becoming corrupted.
Another day another BSOD...
Bluescreenview seems to be blaming 3 things for this one:
NETIO.sys
ntoskrnl.exe (though this appears in every BSOD I have, that's just the kernel right?)
Wdf01000.sys
Last edited by Absoguar; 23 Apr 2016 at 08:36.