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  1.    22 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    BSOD Issues Unsolved For A Long Time


    I'd like to give some background on this since this has been happening for probably over a year now and I still haven't been able to get this fixed. I'll try to give as much information as possible and if anyone takes the time to read my rambling then I'll love you forever. Maybe.

    So, around a year ago I started getting BSODs that happened at seemingly random times. I could be playing a game or watching a video and I'd get one regardless. They usually happened 1 to 3 times a day for about a week, then I'd get nothing for a month and then we'd be back to square one. The BSOD always seemed to suggest that it was a driver causing these errors, but despite posting on several forums and getting help from a number of people I've never been able to figure out what's actually causing this. Eventually I decided to upgrade from Windows 7 to Windows 10 and doing a clean install in the hopes that it would get rid of my issue. It didn't.

    Within days of upgrading to Windows 10 I had another BSOD and the cycle continued as normal. About a month or two ago, NVIDIA released some rather unstable drivers for their GPUs, I installed these drivers (prior to knowing the issues they were causing) and seemingly had no problem with them, but they did seem to change something. I was no longer getting BSODs, instead my computer would just crash to a black screen and then reset, no minidumps would be produced when this happened.

    A few days ago I decided to rollback these drivers, and I'm back to square one again! I'm getting BSODs fairly frequently and I still have no idea why. The drivers would seem to point at my GPU but I do a clean driver install every single time and I haven't had a single case of my GPU overheating or producing visual artefacts so in my mind that rules it out.

    Someone on one of the forums I posted on suggested it might be my PSU, as around the time I started getting the BSOD-less crashes, Event Viewer would only tell me that it was a Kernel Power error, this led me to upgrade my PSU to one with slightly more voltage but this has changed nothing and was just a stupid waste of money on my part.

    If you're willing to help and want any more details I'll be happy to tell you what I can, I don't have any dump files from last year since they all got purged along with Windows 7 when I upgraded.
      My ComputerSystem Spec
  2.    22 Apr 2016 #2
    Join Date : Jun 2015
    Posts : 12,709
    Windows 10 Pro

    Hi Absoguar,

    Welcome to the 10forums

    I'd like to have some more information about your system, see below for more.
    I have analyzed the most recent dump files, a few of them are blaming the Nvidia display drivers so I would give a suggestion to only install the display drivers without anything else to start with.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Attachment 76145
    Code:
    7: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff800`c6560000 fffff800`c7185000   nvlddmkm   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Feb 23 20:31:51 2016 (56CCB3A7)
        CheckSum:         00BEE1BE
        ImageSize:        00C25000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    22 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi Absoguar,

    Welcome to the 10forums

    I'd like to have some more information about your system, see below for more.
    I have analyzed the most recent dump files, a few of them are blaming the Nvidia display drivers so I would give a suggestion to only install the display drivers without anything else to start with.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.

    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs
    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are NOT mentioned in the tool.
    How to fill in your system specs:

    I'll do another clean install of the lastest drivers again although I did mention in my post that the newest drivers are unstable and they still caused crashes when I used them.

    I've updated my PC specs.

    These are the CPUID tabs: (I'll include the last one in the next reply.)
    Attachment 76148Attachment 76149Attachment 76150Attachment 76151Attachment 76152
      My ComputerSystem Spec
  4.    22 Apr 2016 #4
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter
      My ComputerSystem Spec
  5.    22 Apr 2016 #5
    Join Date : Jun 2015
    Posts : 12,709
    Windows 10 Pro

    I'll do another clean install of the lastest drivers again although I did mention in my post that the newest drivers are unstable and they still caused crashes when I used them.
    You did indeed, but it is only to remove all unnecessary stuff

    Could you let me know what the temperatures are when your system is under load please.

    What are the 3.3v, 5v and 12v values + the memory frequency, voltage & latency according to the BIOS?
      My ComputersSystem Spec
  6.    22 Apr 2016 #6
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You did indeed, but it is only to remove all unnecessary stuff

    Could you let me know what the temperatures are when your system is under load please.

    What are the 3.3v, 5v and 12v values + the memory frequency, voltage & latency according to the BIOS?
    My GPU goes up to about 74-75 degrees C under load, the CPU I've never seen go higher than 50 especially after installing a new fan.

    I went through the ENTIRETY of my BIOS and the only things I've been able to find that you wanted to see are the memory voltages, everything else I can really only tell you by using the HWMonitor but from what I recall it's not entirely accurate.

    DDR3 1.5v - 1.472v
    3.3v - 3.296v
    12v - 12.048
      My ComputerSystem Spec
  7.    22 Apr 2016 #7
    Join Date : Jun 2015
    Posts : 12,709
    Windows 10 Pro

    I'd like to try safe mode to rule most of the things out immediately, thus splitting it up between hardware and 3rd party drivers/software & GPU.
    I think you've done this before, but I'm not aware of the result which is why I would like to try it.
    Please try booting in safe mode and see if the problem persist.
      My ComputersSystem Spec
  8.    22 Apr 2016 #8
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I'd like to try safe mode to rule most of the things out immediately, thus splitting it up between hardware and 3rd party drivers/software & GPU.
    I think you've done this before, but I'm not aware of the result which is why I would like to try it.
    Please try booting in safe mode and see if the problem persist.
    I've done it before but not on any large scale, I'd have to have my PC in safe mode for at least a week to get some conclusive results.
      My ComputerSystem Spec
  9.    22 Apr 2016 #9
    Join Date : Jun 2015
    Posts : 12,709
    Windows 10 Pro

    Take the time you need, there is no rush in it
      My ComputersSystem Spec
  10.    22 Apr 2016 #10
    Join Date : Apr 2016
    Posts : 44
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Take the time you need, there is no rush in it
    So I just put my PC into safe mode, but right before that happened I got another BSOD...I have no way of uploading it currently but WhoCrashed blames it on usbport.sys and gives a KMODE_EXCEPTION_NOT_HANDLED error.

    Apparently it was caused by my USB 1.1 and 2.0 driver.
      My ComputerSystem Spec

 
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