BSOD unexpected store exception

Hello,

A couple of days I started getting the following BSOD "Unexpected Store Exception" often, usually after sleep mode and "Kernel Data Inpage Error" only once
I did run the built in Memory diagnostic tool on Win 10, everything seems to be fine
I also booted from a second SSD drive that also have Win 10 to run tests on the main HDD, for that I used HD Tune, please find the screenshots below

Note: I'll update this topic with Windows Version number as soon as I login to other windows

Thank you!

See:
BSOD - Posting Instructions

Sorry about that, file attached

Windows build version: 18362.418

Update BIOS - laptops and netbooks :: ideapad y series laptops :: ideapad y510p notebook - US
Update Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant

Thanks for your answer, I've been trying to update Windows for few days but I keep getting this error while installing the updates: 0x80073712

The logs were in a foreign language and could not be scanned.

Please use English as the default language and upload a new V2:

https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10

Also run and upload results from the DM log collector:
BSOD - Posting Instructions


Post a share link for C:\windows\memory.dmp

Code:

LastWriteTime       Size (MB) FullName             
-------------       --------- --------             
03/04/2020 14:45:36   1069,86 C:\WINDOWS\MEMORY.DMP

Thanks for your answer, files attached

I couldn't upload C:\WINDOWS\MEMORY.DMP as my internet connection is slow and the file is really large

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting

14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

15) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

16) Run HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

17) Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.

a) Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool

The testing is done not by time but by passes.
The more passes the better the testing conditions.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 8 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
MemTest86+ - Test RAM

Thanks for your answer

Step 2 and 3 went fine, but something wrong with step 4

sfc /scannow output

Code:

C:\WINDOWS\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

dism /online /cleanup-image /scanhealth output

Code:

C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.418

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

dism /online /cleanup-image /restorehealth output

Code:

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.418

[==========================100.0%==========================]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

dism.log attached

I stopped in step 4, please advice

Thank you!

1) Please post a share link for the CBS logs: C:\Windows\Logs\CBS\CBS.log

2) Download a Windows 10 iso 1909 to the desktop:

https://www.microsoft.com/en-us/soft...load/windows10


3) If you have a flash drive that you can format (> or = 8 GB) then make a bootable Windows 10 iso:

https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

4) Uninstall Bitefender with the applicable uninstall tool:
Uninstall Bitdefender
How to uninstall Bitdefender from your Windows device

5) Make sure Microsoft defender is on

6) Place the computer in clean boot:
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts


7) Perform an in place upgrade repair:
Repair Install Windows 10 with an In-place Upgrade

Code:

2020-04-04 23:54:49, Info                  DISM   DISM Package Manager: PID=11572 TID=7000  Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
2020-04-04 23:54:49, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
2020-04-04 23:54:49, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2020-04-04 23:54:49, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x800f081f)
2020-04-04 23:54:49, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg
2020-04-04 23:54:59, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x800f081f)
2020-04-04 23:54:59, Error                 DISM   DISM Package Manager: PID=11572 TID=1196 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x800f081f)
2020-04-04 23:54:59, Info                  DISM   DISM Package Manager: PID=11572 TID=1196 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine