Unable to Update getting 2 error codes

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  1. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
    Thread Starter
       #11

    FYI
    I have been moving the PC today and it went into a boot loop so i had to replace the CMOS battery and now it works fine.
    I have not had any BSOD but i have noted Win failing to update for several day every time it tries to go from 1909 to 2004.
    There is no dmp file.

    CBS log attached here

    Results from tuneup.bat is


    ###########################################################
    # The following commands will be run in sequence. #
    # The first 4 will take quite a while to run, be patient. #
    ###########################################################

    sfc /scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
    sfc /scannow
    chkdsk /scan
    wmic recoveros get autoreboot
    wmic recoveros set autoreboot = false
    wmic recoveros get autoreboot
    wmic recoveros get DebugInfoType
    wmic recoveros set DebugInfoType = 7
    wmic recoveros get DebugInfoType
    bcdedit /enum {badmemory}


    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.900

    Image Version: 10.0.18363.1049

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.900

    Image Version: 10.0.18363.1049

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is Win 7 O/S.

    Stage 1: Examining basic file system structure ...
    1101312 file records processed.
    File verification completed.
    10663 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    1221 reparse records processed.
    1360282 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    1221 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    129486 data files processed.
    CHKDSK is verifying Usn Journal...
    35116632 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    248494997 KB total disk space.
    196837108 KB in 802485 files.
    447092 KB in 129487 indexes.
    0 KB in bad sectors.
    1233509 KB in use by the system.
    65536 KB occupied by the log file.
    49977288 KB available on disk.

    4096 bytes in each allocation unit.
    62123749 total allocation units on disk.
    12494322 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DALE-PC1\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition1"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DALE-PC1\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk0\\Partition1"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    #########################################################################
    # Now copy the results in this window to the Clipboard so you can paste #
    # it into a post in your tenforums BSOD thread. #
    # See here for directions: #
    Batch files for use in BSOD debugging

    Press any key to continue . . .
      My Computers


  2. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    1) It can be easy to miss BSOD when automatically restart is checked.
    The commands ran unchecked automatically restart so if they reoccur they are more likely to be detected.
    There were no dump files collected.


    2) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    3) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    4) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    5) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    6) Use the information in this link to find the chkdsk report in the event viewer.
    Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    7) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of

    8) Download and install Minitool Partition Wizard > click launch > post an image of the results into this thread
    MiniTool Partition Wizard Free Edition - Free download and software reviews - CNET Download.com
    MiniTool Portable Partition Magic Brings Easier Disk Management

    9) List any non Microsoft
    a) antivirus
    b) firewall
    c) drive encryption

    10) Read these links on Windows driver verifier:

    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool

    b) do not use the tool until it is communicated in the thread


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


  3. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
    Thread Starter
       #13

    See here
    Attached Thumbnails Attached Thumbnails Unable to Update getting 2 error codes-see-issue-pc112.png  
      My Computers


  4. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    Click on change > post images of the virtual memory / page file settings
      My Computer


  5. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
    Thread Starter
       #15

    As requested
    Attached Thumbnails Attached Thumbnails Unable to Update getting 2 error codes-see-issue-pc114.png   Unable to Update getting 2 error codes-see-issue-pc113.png  
      My Computers


  6. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    For Virtual memory:
    a) check the box to Automatically manage paging file size for all drives
    b) reboot to maintain settings

    For HD Tune:
    The full error scans can be run overnight.
    Test all drives.

    Sea tools long generic testing can be ran overnight too.
      My Computer


  7. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
    Thread Starter
       #17

    Hi

    For HD Tune:
    The full error scans can be run overnight.
    Test all drives.

    Already done images above of every drive scan i don’t get any other options than default checking HD Tune
      My Computers


  8. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Please click start.
    Good areas should appear as green blocks and bad areas as red blocks.
      My Computer


  9. Posts : 243
    Windows 11 Pro 64-bit Ver 21H2 Build 2200.258
    Thread Starter
       #19

    HI
    I entered chkdsk /r /v C: and pressed Y on reboot all it did was check boot file i think.
    When Win opened it did nothing else


    When i try
    chkdsk /r /v for any of the other drives i get this message

    Microsoft Windows [Version 10.0.18363.1049]
    (c) 2019 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>chkdsk /r /v G:
    The type of the file system is NTFS.


    Chkdsk cannot run because the volume is in use by another
    process. Chkdsk may run if this volume is dismounted first.
    ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
    Would you like to force a dismount on this volume? (Y/N)


    Report from chkdsk event viwer for C:/


    - - - Updated - - -

    Disk Man Page

    - - - Updated - - -

    Minitool

    - - - Updated - - -

    9) List any non Microsofta) antivirus I had Kaspersky but removed it to see if this was blocking update but it is notb) firewall Windows onlyc) drive encryption None turned on
    Attached Thumbnails Attached Thumbnails Unable to Update getting 2 error codes-see-issue-pc115.png   Unable to Update getting 2 error codes-see-issue-pc116.png   Unable to Update getting 2 error codes-see-issue-pc117.png   Unable to Update getting 2 error codes-see-issue-pc118.png  
    Unable to Update getting 2 error codes Attached Files
      My Computers


  10. Posts : 41,475
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Find a flash drive that you can format (> or = 8 GB).

    Create a bootable windows 10 iso 2004:
    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10


    Open command prompt at boot:
    Open Command Prompt at Boot in Windows 10

    Type:
    notepad
    notepad
    notepad
    (3 notepads should open)
    (use them as needed for copy and paste from command prompt and save to a flash drive)
    (or take pictures and post images into the thread)

    diskpart
    lis dis
    lis vol
    sel dis 0
    det dis
    lis par
    exit
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    chkdsk /r /v W:
    (change the letter W: to the letters seen for lis vol)
    (run this command on each drive)
    (reboot as necessary)
    (these can be ran overnight)

    When these have completed upload new log collector results for V2 and
    Windowsupgradetroubleshooting.ps1







    After posting HD Tune full error scan and chkdsk /r /v results for each drive plan to run Windows driver verifier:

    Read these links on Windows driver verifier:

    a) learn how to use the Windows Recovery Environment (RE) commands: reset and bootmode to turn off the tool

    b) do not use the tool until it is communicated in the thread


    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983



    Create System Restore Point in Windows 10



    Windows driver verifier is designed to stress test drivers.

    If there are misbehaving drivers the computer will crash.

    If dump files are created they can be debugged.

    Misbehaving drivers are then uninstalled or uninstalled and reinstalled.

    The tool is run for approximately 48 hours and then an additional 36 hours after the last BSOD.

    If there are no further BSOD this concludes the use of the tool.

    After each BSOD you must turn off the tool in order to return to the desktop.

    Learn the Windows RE commands reset and bootmode.

    These are ran in safe mode or safe mode with command prompt.

    In case these fail the next option is system restore.

    If system restore fails you can restore a backup image or use registry commands.

    Start the tool with the 3 customized test settings in the Ten Forums link.

    Increase the simultaneous customized test settings by 3 - 5 / hour up to the 19 customized test settings in the Microsoft link.

    There can be performance problems and / or slow boot while using the tool.

    If necessary the customized test settings can be modified.

    Summary:
    a) make a new restore point
    b) test all non-Microsoft drivers
    c) test no Microsoft drivers
    d) after each BSOD use the reset command to turn off the tool
    e) if the reset command does not work then use the bootmode command
    f) only if both reset and bootmode command fail to turn off the tool then use restore
    g) start with the 3 customized test settings in the Ten Forums link
    h) increase the customized test settings up to the 19 customized test settings in the Microsoft link
    i) report any performance problems or very slow boot so that the customized settings can be modified
    Last edited by zbook; 28 Aug 2020 at 07:14.
      My Computer


 

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