Graphic problem with a software .icews


  1. Posts : 18
    windows 10
       #1

    Graphic problem with a software .icews


    Hi,

    I live a nightmare. I can't find a way to fix a graphic issue with a .icews application.

    I say its a graphic problem but it could be caused by about anything. When i put my mouse over buttons tons of screen appear over the top of the others. I tried to reinstall the nvidia driver, this dosnt work. Windows 1909.

    Graphic problem with a software .icews-nightmare.png
      My Computer


  2. Posts : 18,034
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @ReASonZ,

    Can you please perform the following . . .

    [1] Goto this TenForums link => Batch Scripts / Programs.
    [2] Goto the heading msinfo32 [ MS System Information ] - Find Problem Devices and download the .bat file.
    [3] Run Option [2].
    [4] Upload the results => How to Upload and Post Screenshots and Files at Ten Forums.

    I hope this helps!
    Last edited by Paul Black; 12 May 2020 at 02:30.
      My Computer


  3. Posts : 18
    windows 10
    Thread Starter
       #3

    No luck... This is a new Ryzen 7 build, I bought 2 weeks ago and it's about to go back to the store and will go back to Intel clan. Frustration out.... I'm also having Latency issue on this build. First it was related to Nvidia driver and changing the power option in nvidia control seems to have fixed it but I'm still having spikes related to storport.sys (I have 1 SSD & 1 HDD connected). So the issue of graphic on my trading software could be related to the latency/drivers. It is the 4th time I format the computer and install everything.

    Results:

    >Enter an Option: 2

    Creating the Prob_Devices.txt file . . .
    NO PROBLEM DEVICES WERE FOUND, deleting the EMPTY file . . .

    < Press ANY key to EXIT >


    Thanks for trying to help!

    - - - Updated - - -

    This is weird... I tried to uninstall Sonic Radar 3 & Sonic Studio 3. They are related to a ddl called A-volute. I rebooted, reopened my trading software and by magic the graphic issue is gone. I reinstalled the driver via device manager since it was showing a hardware without driver and the problem still remain fixed. I have no clue how I fixed it, maybe corrupted .ddl?

    Now I still need to fix the stupid Latency problem on storport.sys. Any idea?

    ty!
      My Computer


 

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