Office 2013 update problem


  1. mibaup
    Posts : 241
    Windows 10 Pro
       New #1

    Office 2013 update problem


    Hello,

    I currently run Office 2013 Home and Business version 15.0.4433.1508.
    The issue is that I can't open "Mail (Microsoft Outlook 2013)" from control panel and I read that it should be fixed by installing the latest updates. So I downloaded 2 updates:

    1) proplussp2013-kb2817430-fullfile-x64-en-us.exe
    2) mso2013-kb4486684-fullfile-x64-glb.exe

    Both installed successfully, but I am still on the same version 15.0.4433.1508 and still can't open "Mail (Microsoft Outlook 2013)".

    What is wrong?

    Thanks
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  3. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #2

    Liargoff said:
    The issue is that I can't open "Mail (Microsoft Outlook 2013)" from control panel....
    Out of curiosity, can you open the Outlook app itself from the desktop?
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  4. mibaup
    Posts : 241
    Windows 10 Pro
    Thread Starter
       New #3

    sygnus21 said:
    Out of curiosity, can you open the Outlook app itself from the desktop?
    yes I can, but the Mail link on the control panel is different, it opens the settings panel. But I found a fix: I need to go click on Modify in the Apps and Features (Uninstall a program from control panel) and then do an "Online repair" - this will both update Office to the latest version and fix the issue
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  6. sygnus21
    Posts : 5,899
    Win 11 Pro (x64) 22H2
       New #4

    I'm very familiar with what the Mail app in Control Panel does - How do you change server/port setting in Outlook 365?

    Anyway, you solved the issue so nothing further to add.

    Peace:)
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