Windows 10: Office 2013 patch KB 3114717 freezes 32-bit Word 2013 on Win 7,8.1,10 Office

  1. Cluster Head's Avatar
    Posts : 1,563
    Windows 10 Pro x64 RS 10586.586
       15 Feb 2016 #1

    Office 2013 patch KB 3114717 freezes 32-bit Word 2013 on Win 7,8.1,10

    Office 2013 patch KB 3114717 freezes 32-bit Word 2013 on Win 7, 8.1, 10
    There are reports of the patch causing similar lockup problems with Excel 2013 and Outlook 2013

    February's Patch Tuesday continues its tempestuous ways. Now there's word that one of the optional Office 2013 patches, KB 3114717, makes many installations of Word 2013 unusable. In addition, there are reports -- apparently related -- of lockups and slowdowns with Excel 2013 and Outlook 2013.

    Posting yesterday on the Technet Office forum, Christoph von Wittich says:
    When KB3114717 is installed typing in a .docx Document becomes nearly impossible and CPU load goes to 100% (.doc has no issues). This happens with Word 2013 only, Word 2016 is not affected. Tested on Windows 8.1 Enterprise, Windows 10 Enterprise 10240 and Windows 10 Enterprise 1511.

    Further investigation shows that:
    •The problem occurs with Word 2013 SP1 32-bit. (Many people prefer the 32-bit version of Word 2013 over the 64-bit because of historic stability questions.)
    •It also appears on 64-bit Windows 7 SP1 and Server 2002 R2.
    •The bug drives one processor core to 100 percent utilization, making it effectively impossible to edit a document.
    •Running Word in safe mode doesn't help.
    •There are reports that the problem occurs with both DOC and DOCX files.
    •There are additional reports (still unconfirmed) that a similar problem occurs with Outlook.
    Read more:

    “Update 3114717 is no longer available because it causes Microsoft Office 2013 apps, such as Microsoft Word and Microsoft Outlook, to slow down or freeze. If you’ve installed this update and you're experiencing these issues, you can safely remove the update,” the company said
      My ComputerSystem Spec

  2. davidhk's Avatar
    Posts : 5,227
    windows 10 Home threshold2
       15 Feb 2016 #1

    A friend of mine is having a similar issue.
    I'll forward this to him.

    Thank you.
      My ComputerSystem Spec


Related Threads
Does anybody know how you change the font of the footnote numbering in a document? Whenever I insert footnote, I get the number (1, 2, 3 ...) in "Times New Romans." I am using "Arial" for my writing, but I want the font "Tahoma" for the numbers of...
Can anybody tell why my Office Word 2013 automatically makes copies of the documents I edit? These copies are numbered: *(1).docx, *(2).docx, etc. I am working on an essay and now I have ten copies of the same file. There must be something wrong....
Since upgrading my main desktop to Windows 10, I began having trouble with my Office 2013 installation. I would get the "swirling circle" and the "application has stopped responding" error messages very frequently. I was able to buy the Office 2016...
OK so I have Word 2013 installed and I want it to be the HTML editor in IE 11 . The Internet Options page for HTML editing on my PC only allows me to choose Notepad. How do I add to the drop down menu WORD or is this desired configuration set...
Read more: Microsoft replaces patch that killed PowerPoint - ZDNet
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:14.
Find Us