Can I reinstall on a bad upgrade with Media Creation Tool

I was given a nice Lenovo laptop after the death of the previous owner. The installation is not working well and has many things missing or not working correctly. The current Windows 10 has been activated after the previous upgrade from original Window 7 installation (Upgrade method unknown). My question is: Can I use the Media Creation tool to update/repair my current previously upgraded OS on this PC? I have upgraded other Win 7s via the Media Creation method in the past and all went well. Does anyone know if I can use the Media Creation to repair my current upgraded PC?

All help would be greatly appreciated!

R.S. Lowe

Lenovo ThinkPad E565
Windows 10 Professional (x64) Version 1709
4MB Memory
449.68 GB Free Drive Space available

Once a computer is upgraded from 7 to 10 it has a digital license on Microsoft servers.

This enables the end user to perform a clean install.

After the clean install you can install fresh drivers from the Lenovo website:
laptops and netbooks :: thinkpad edge laptops :: thinkpad e565contentdetail - Lenovo Support US

If you want to check license information now you can run these links:
Activation troubleshooting


If you need to save any files you can save them to another drive or the cloud.
Or you can perform a reset save files.


Reset Windows 10
Clean Install Windows 10


https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10

I would like to thank everyone for the help with my upgrade. I am really relieved to know an old man like me (75 yo) can find good help available online. It is hard to believe I had my first answer within minutes of posting my question. So many thanks to everyone! rsl