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#1
Laptop keeps rebooting before login screen appears
I am helping a friend who has an 8 year old laptop: MSI model MS-1738. Dual core pentium processor and 4 GB memory.
When I start up the computer I see the windows logo and the circling dots for a few seconds. Next, somethings that looks like a black window with a white border flashes once on the screen, and finally i see for about a second a message "recovering (or repairing, message is in dutch) installation, and then again for a second "restoring previous version of Windows". Then the laptop reboots and the process repeats itself.
I have tried several ways to boot into safe mode, but didn't succeed. I booted with linux to see if I could find anything. There is more than enough free disk space. I do see a folder "Windows10Upgrade", so I wonder if I could do something there.
Reinstalling Windows 10 is an option, bit first I would like to know what happened here, and if it is possible to solve this without reinstallation.
Any help would be appreciated.