DNG files not displaying thumbnail

Callender said:

I know that you want to use Explorer but it really is pretty useless as an image browser.

WildBit Software - WildBit Viewer

I don't use File explorer as an 'image viewer' I simply use it to locate the file I want and then open in Photo or Light Room ...... having the file s with the correct Thumbnail is the fastest way to identify the files you need.

Callender said:

We never got a reply to the suggestion to test a new user account.[/B]

.

I have not done that, not sure how to do it without messing up my install.
It took weeks to recover all working programs last time I had to do a full reinstall, concerned that a 'new account' could mess things up.

spunk said:

Creating a New User will not affect your current user that you are logged in to. Once created, Sign Out of the user profile you are logged in with, and login to the new User you created to see if you have the same symptoms in the new User Account.

I have never done this, do you know of any guide/steps to do this ?

I think there is a very important thing discovered here.

If I take a picture with my phone that produces native DNG files, if I take them with my camera they are RW2 files but I need to convert to DNG, I use Adobe DNG converter to do this.

I just retested as many changes and tests have been carried out.
2 new photos were loaded onto desk top
Native DNG file is correct and has thumbnail
Native RW2 file does not have a thumbnail

Converted DNG initially no thumbnail but if I leave it for a few minutes it does add thumbnail.

Picture attached (files on desktop) show the 4 files:

Native dng
JPEG version
Camera RW2
Camera Converted dng

All show as they should with correct thumbnails.

The location of this folder is C:\Users\Rick\Desktop\Test Files




My ‘Pictures’ folder is located on a different drive (as is all my saved data) E:\My Pictures
I copied the test folder to the same drive as “Pictures” folder: E:\Test Files
The thumbnails are no longer showing – see picture (moved to E drive)



So it appears to me that W10 is working with thumbnails correctly when files are on C:\ but not when files are on E:\ is there some parameter/settings I need to set at a drive level ?

Both drives are physically in the same PC so no network involved.


Anybody know what I should be looking at for Drive level parameters.

Callender said:

Guess: Check that E is NTFS formatted.

Yes it is