Computer Restarting - Event 41 Kernel Power

Windows Version 20H2

Hey all!

So ever since I replaced my GTX 570 with a 970 I've been having some hiccups. I have another post related to more of the process of installing the 970 but it got off topic so I thought I'd start a new one since the circumstances have changed quite a bit from what I was experiencing before.

Feel free to check that other post if it might help determine what is causing the issue but now I seem to get random restarts. I would also get a 3 beep post code but that seems to have gone away...for now.



Other post: Can my system handle a GTX 960 + Installation

Hello @Vellaura,

Vellaura said:

So ever since I replaced my GTX 570 with a 970 I've been having some hiccups. I have another post related to more of the process of installing the 970 but it got off topic so I thought I'd start a new one since the circumstances have changed quite a bit from what I was experiencing before.[/FONT][/COLOR]

Feel free to check that other post if it might help determine what is causing the issue but now I seem to get random restarts. I would also get a 3 beep post code but that seems to have gone away...for now.

[1] Posting the link to the other thread would be useful.
[2] Have you tried the following . . .

 SFC and RestoreHealth

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight ALL the commands below.

IMPORTANT:

• It is recommended when running SFC that Fast Startup is turned OFF [ Turn it back ON when finished ] => How to Turn On or Off Fast Startup in Windows 10
  
  
• If SFC finds any ERRORS that it can NOT repair, run SFC again upto 3 more times, Restarting after each to allow any pending actions to be implemented.
  
  
• DISM will initially try and Repair ANY Corrupted or Missing files using the Component Store.
  If this is NOT possible, DISM will use Windows Update. Therefore, Internet access is required.
  If you are NOT connected to the Internet, you will receive a Error: 0x800f081f.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

sfc /scannow
Dism /Online /Cleanup-Image /RestoreHealth
sfc /scannow

• When the above has finished processing . . .

[6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
[7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

• Paste the results into your post using the [CODE] tags . . .

[8] In your post, click the Hashtag icon #.
[9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results here >>>

 SFC Error Report

However, if there are STILL SFC ERRORS . . .

[1] Press the Win + X keys together > Command Prompt (Admin).
[2] Highlight the command below.

NOTE:

If you have a Relocated Desktop, then change the %UserProfile% part of the Command below to the actual path of the Relocated Desktop folder.

[3] Press the Ctrl + C keys together.
[4] Right-click inside the Administrator: Command Prompt Window > Paste.
[5] Press Enter.

Code:

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%UserProfile%\Desktop\SFC_Details.txt"

• This will create a SFC_Details.txt file on the Desktop.

EITHER:

Copy & Paste the results into your post using the [CODE] tags . . .

[1] Open the SFC_Details.txt file in Notepad.
[2] Press the Ctrl + A keys together.
[3] Press the Ctrl + C keys together.
[4] In your post, click the Hashtag icon #.
[5] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results Here >>>

OR:

UPLOAD the file => How to Upload and Post Screenshots and Files at Ten Forums.

I hope this helps.

Hello @Vellaura,

Vellaura said:

Also this is a completely fresh install of windows from a couple days ago, would you still recommend checking the health of the files?

[1] Where did you get the ISO from?
[2] What did you use to make it Bootable?
[3] It would NOT hurt to run them to see if there are already ANY problems found!

I hope this helps.

Hello @Vellaura,

Vellaura said:

okay thank you, I'll go ahead and scan it anyways.

Vellaura said:

If it means anything, the preparing windows files (the 2nd part) in the installation was incredibly slow, much slower then usual. Only strange thing I can mention, other then that it installed fine.

Did you Turn Off or Restart during that process?

Vellaura said:

no not at all, I simply waited and let it do its thing.

Hello @Vellaura,

Vellaura said:

- - - Updated - - -

Reverted back to my 570 and all is well.

Thanks for the help @Paul Black

You are VERY welcome.