Need help re: win10 file structure

It's difficult to fully understand a verbal description of such a thing. Please would you post a screenshot of what you have and a sketch of what you want.

To avoid being asked for more later, include a screenshot of C:\Users\<YourUserName> aswell.

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If you ever want to post diagrams of any kind then you can refer to any of this set of guidance articles. Just select the appropriate tool for any particular job.

Take a screenshot- TenForumsTutorials
Take a screen snip with Snip and Sketch - TenForumsTutorials
Steps Recorder - TenForumsTutorials

and A basic guide to using the Snipping tool - TenForums
and, for photos, How to tidy up computer screen photo - TenForums

How to upload and post screenshots and files - TenForumsTutorials
How to remove a screenshot or image from a TenForums post - TenForumsTutorials

How to post a screenshot of Disk management - TenForumsTutorials

Denis

Were these document files created under a "new Documents" folder on your old machine and saved?

Documents
File D
File E
etc.

he said my old hard drive appeared to be "close to" failing as well, and that he had to do the restore several times

Two ways (free!) to help protect yourself.
a. Monitor the state of your disks. E.g. Crystal Diskinfo - can be configured to alert you when the condition degrades against set thresholds, by various means.

b. so very often, tenforums members recommend using disk imaging regularly and routinely. E.g. Macrium Reflect (free) + large enough external storage for disk image files.

Then - even if your disk fails- or if your PC is stolen- and your disk images are securely stored- you can recover without paying for help. Stress free, and you have full backups.

Your files are in C:\Users\%UserName%
- If you go there you might find that this is a more logical view than you saw before.

Your screenshots are of you using the special shortcuts [that appear to be folders but are not] under This PC that take you to folders within C:\Users\%UserName%

I suggest that you hide those special shortcuts and then assess the layout again.
Add or Remove Folders from This PC - TenForumsTutorials
- This procedure does not delete any files or change any folder structures. It just hides those special shortcuts that appear to be folders but aren't.

Denis

see attached document

1 Right-click on
C:\Users\%UserName%\Documents
select Properties and report back whether or not it has a Location tab.
- I suspect that it does.

2 Right-click on
C:\Users\%UserName%\Documents\Documents
select Properties and report back whether or not it has a Location tab.
- I suspect not.

- This means you/that shop created the folder and you can move all your files out of it then delete it.
- But you should first look in it to see which applications have been saving their files there. You should check these applications to ensure that they have not got C:\Users\%UserName%\Documents\Documents set as their default folder [and change their default if they have].

Because of the history you described, it's possible that this strange state of affairs came about when the shop made repeated attempts to recover your data. It might well be that some files are in both of the Documents folders.

If you have any further questions, please post a screenshot of the relevant bit of File explorer and please write your questions in the post not in an attached picture [I cannot see your text clearly while I am trying to reply to you].
A basic guide to using the Snipping tool - TenForums
How to upload and post screenshots and files - TenForumsTutorials

Denis

It's late here but I'll stay online for a while longer so I can catch your reply today rather than make you wait until tomorrow.

That sub-folder 'My data sources' is normally the result of database use and you'd probably have to go into something like its 'ODBC database' options to change the path it uses. I haven't used that for several years now so I cannot be any particular help with it.
In MS Office Access 2007 the option is in the External data tab, Import section, More, ODBC database

That sub-folder 'Norton identity safe backups' might also need careful handling if you are not to lose anything. I have never used this.

The other sub-folders of C:\Users\%UserName%\Documents\Documents don't look [to me] as though they are going to be awkward.

Denis