1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) Powercfg -h off
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
6) shutdown /r
Code:
Event[1515]:
Log Name: System
Source: Microsoft-Windows-Kernel-Boot
Date: 2018-12-13T16:56:48.187
Event ID: 16
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-8VEN2L6
Description:
Windows failed to resume from hibernate with error status 0xC000007B.
In your conversation with HP these are event viewer findings that they can troubleshoot as needed:
Code:
Event[900]:
Log Name: Application
Source: HP Comm Recovery
Date: 2018-12-13T22:23:56.627
Event ID: 6
Task: N/A
Level: Warning
Opcode: Info
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-8VEN2L6
Description:
Received Scan fail
Code:
Event[2415]:
Log Name: System
Source: Disk
Date: 2018-12-13T17:42:28.598
Event ID: 32
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-8VEN2L6
Description:
The driver detected that the device \Device\Harddisk0\DR0 has its write cache enabled. Data corruption may occur.
Code:
Event[2416]:
Log Name: System
Source: Disk
Date: 2018-12-13T17:42:29.129
Event ID: 157
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-8VEN2L6
Description:
Disk 1 has been surprise removed.
Code:
Event[226]:
Log Name: System
Source: Disk
Date: 2018-12-13T13:38:40.177
Event ID: 51
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: G1B5FLUBO23E9
Description:
An error was detected on device \Device\Harddisk1\DR4 during a paging operation.