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Dell E6410 - No DVD after Win 10 install - Fixes don't work!
Hello,
I've just done a clean install of Win 10 on a Dell Latitude E6410. I didn't have acccess to Dell's own driver setup discs, so it's just what I got from Microsoft. Windows appears to run OK, but there's no sign of my DVD drive. That is, there are no DVD/CD entries in Device Manager, and no drive appearing in File Explorer.
I know the drive is fine, because I've set up the laptop as dual boot with Linux Mint, and it works perfectly well there.
I've tried doing the usual registry fix (reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001), and rebooted, to no avail.
I've checked HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}, and there are no entries for Upper or Lower Filters to delete.
There are no entries for IDE ATA/ATAPI Controllers in Device Manager.
There is one unknown device in the Other devices section, but from the driver details (ACPI\SMO8800\1) it appears to be the Dell Freefall sensor.
The Drive is a TSSTcorp DVD+-RW TS-U633F D500. Dell say they don't support Win 10 on this machine, and don't seem to want to provide a driver for it on the model specific page. I may have found one elsewhere, but as the drive doesn't appear in Device Manager, I don't know how to update it...
Can anyone suggest a solution?
Thanks,
Piers.