Printer keeps trying to fax something and I can't dig into where.

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  1. Posts : 14,143
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #11

    Another possibility, maybe a Fax machine has called your number.
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  2. Posts : 2,231
    Windows 11 Pro 64-bit v23H2
       #12

    tgm1024 said:
    Well, it is the printer sending this because I have no other line attached to the landline.

    LaserJet Pro AIO (scanner/fax/printer)
    Check the Fax port on the back of the your printer. Unless a phone line is connected to it then it is impossible to fax from it.

    Here is what the back of my AIO printer looks like. There is nothing connected to the fax port.

    Printer keeps trying to fax something and I can't dig into where.-printer-fax.jpg
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  3. Posts : 282
    Windows 10 Pro
       #13

    Any strange numbers show up on the dialed list in the phone bill/records?
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  4. Posts : 7
    Windows 10 Pro
    Thread Starter
       #14

    dalchina said:
    Just to check- basics- do you hear that immediately in place of dial tone?
    Yes.

    How are your PC/printer connected to the internet?
    PC connected via wifi->router->etc.
    Printer is on wifi, but wired to landline.

    There is no PC to landline. This is why the subject was "printer keeps trying...."

    What do you hear if you switch those off and then pick up the phone?
    Don't get there in time.

    - - - Updated - - -

    MisterEd said:
    Check the Fax port on the back of the your printer. Unless a phone line is connected to it then it is impossible to fax from it.

    Here is what the back of my AIO printer looks like. There is nothing connected to the fax port.
    I don't understand the point of this question, can you please rephrase?

    I know it's the printer, because as I said in the message you quoted, there's nothing else attached to the landline.

    It's been a functioning fax machine (part of the AIO).

    Further, as I also pointed out, Windows 10 is showing that a file *is* attempting to go out, but unlike other files, there's no number attached to it, and no way of gaining any kind of properties that I can find.
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  5. Posts : 2,231
    Windows 11 Pro 64-bit v23H2
       #15

    My HP OfficeJet Pro AIO uses the HP Printer Assistant app. Does your printer use a similar app to show its status? If so you can look at the FAX send/receive history to see if there is anything unexpected.

    For example, here is the page to get the status for FAX send/receive history.

    Printer keeps trying to fax something and I can't dig into where.-2023-10-10-16_47_05-hp-officejet-pro-6970-pcl-3-network-_-hp-printer-assistant.jpg

    Printer keeps trying to fax something and I can't dig into where.-2023-10-10-16_59_51-manage-fax-settings-hp-officejet-pro-6975-all-one.jpg
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  6. Posts : 14,143
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #16

    I know it's the printer, because as I said in the message you quoted, there's nothing else attached to the landline.
    That most likely means there is a printer attached.

    A Fax requires a machine at each end of the landline to send and receive. It relies on the service provided by the landline, doesn't work with cellphone. Been there and tried it over more than 30 years. I got rid of my landline a year ago and the Fax function of both printers is useless. The Windows Fax and Scan won't send if it can't find an installed Dial-Up Modem.
    Attached Thumbnails Attached Thumbnails Printer keeps trying to fax something and I can't dig into where.-screenshot-2023-10-10-172137.png  
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