Touchpad mouse has stopped working

The Touchpad mouse on my HP Envy m6 Sleekbook has suddenly stopped working. I am not aware of any specific action I took which led to this happening.

If I go to device manager, the touchpad driver does not show up. If I check "Show hidden devices", it then does show up (Synaptics SMBus ClickPad), but with a small yellow "alert" triangle over the icon. If I open the device properties, the device status is listed as "This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)".

Things I have tried:
-Installing the latest version of the driver from here
-Uninstalling the device from device manager, and restarting my computer
-doing a System Restore to a recent date when the TouchPad was working.

My Windows version is 20H2 (OS Build 19042.867)

Samuria said:

Is there a yellow light on the pad? You dont have any other mouse plugged in as that will disable it

On the physical pad itself? There is no yellow light, nor do I think there is even a LED light to be lit up (it has never lit up before).

There is no other mouse plugged in.

hm8 said:

The Touchpad mouse on my HP Envy m6 Sleekbook has suddenly stopped working....

...Things I have tried:
-Installing the latest version of the driver from here (drivers.softpedia.com...)
-Uninstalling the device from device manager, and restarting my computer...

Try installing a driver specifically from HP, here...

https://support.hp.com/gb-en/drivers...ekbook/5375388

If that too fails, consider that the touchpad may be physically faulty, or its connections needs reseating.

The touchpad is on page 57 of the Service Manual (pdf) here: http://h10032.www1.hp.com/ctg/Manual/c03935332.pdf

Installing the driver directly from the HP website did not solve the problem

Ok, it looks like there was an update I was unaware of (KB5000802) that happened right before the issue started.

However, the solution presented on the link you shared did not solve my problem.