Windows 10: touchpad stopped working after 1607 update
touchpad stopped working after 1607 update
I have an Acer Aspire ES1-711-P14W, When I initially reinstalled my touchpad wasn't working so I installed these drivers from Acer it worked fine until I updated to Version 1607 Build 14393.10:
- Chipset Intel Chipset Driver 10.1.1.7
- IO Drivers Intel Serial IO Driver 604.10135.1001.53001
- MBI Intel Sideband Fabric Device Driver 1.70.305.16316
- TXE Intel Intel TXE Driver 22.214.171.1244
- TouchPad ELANTECH Touchpad Driver 126.96.36.199
Last edited by AvidSurvivalist; 05 Aug 2016 at 16:06.
Touchpad is unresponsive as well as Acer support! HELP!!
Acer is blaming my edition of Windows for my touchpad not working! They told me they can't help me because I have Windows 10 Pro instead of Home, I have no idea how I even got Pro!
Try reinstalling the last Acer Windows 10 Touchpad driver for your PC?
I installed it and it says I'm ready to go and that's pretty much it. Nothing in the device manager at all. In the UEFI there is a setting to set it from Advanced to Basic operation, I did that and it made it work but I don't have gestures or scrolling.
Same occurs with my Asus Zenbook. I'll roll back to ~3 days ago, and the issue goes away, but with automatic updates on windows 10, it doesn't take long for it to come back. I'd rather not block all updates.
I tried to reinstall the driver, but it doesn't help.
Also, oddly, the multitouch will stop working when windows downloads the files. I would think it would not occur until the required restart.
Update: I reinstalled the ATK Package and that seemed to fix my issue. This is a hotkey/trackpad associated program apparently.
Problem: Asus zenbook (UX303L) trackpad lost multitouch capabilities with an automatic windows update.
Solution: Delete ATK Package from add/remove programs, restart, install new ATK Package (2016/10/17), restart, ?, profit.
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