Recent multiple BSOD's (listed), only works after restore or reset

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  1. Posts : 8
    Windows 10 Pro 1703 (15063.608)
       #1

    Recent multiple BSOD's (listed), only works after restore or reset


    Hello,

    I've recently begun experiencing BSOD's when I start up my computer for the first time every day. My machine goes into a boot loop every time and several BSOD errors show up. I keep a log in an excel file and I've attached a pic;

    Attachment 154319

    This is up to date and has happened today. I can only seem to boot far enough to use the computer if I do a restore or a reset. I don't want to do a reset every time so I choose restore, and now I've resorted to creating a restore point every night before shutting down, but manual restore points seem to have a 50/50 shot of succeeding. Any and all help will be greatly appreciated! I've attached the zip per the instructions here.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    As these crashes are happening during the boot process there are no crash dump files being created so we can't provide any debugging for you. It is probably due to bad driver (3rd party, not Microsoft) and so I would recommend that you try a clean boot process and if a clean boot is troublefree you can then investigate which of your non-Microsoft startup services or apps might be causing the problem.

    See this tutorial and do come back to us if you have any questions.
      My Computers


  3. Posts : 116
    W10
       #3

    Also,

    Try to boot your computer with the least amount of peripherals possible. So disconnect all USB devices other than mouse and keyboard.
    So printers, USB-sticks, ...
      My Computer


  4. Posts : 8
    Windows 10 Pro 1703 (15063.608)
    Thread Starter
       #4

    zztemp said:
    Also,

    Try to boot your computer with the least amount of peripherals possible. So disconnect all USB devices other than mouse and keyboard.
    So printers, USB-sticks, ...
    Booted with only the mouse and keyboard attached. Got a KERNEL SECURITY CHECK FAILURE and a SYSTEM SERVICE EXCEPTION message and the 3rd reboot got back into windows.



    philc43 said:
    As these crashes are happening during the boot process there are no crash dump files being created so we can't provide any debugging for you. It is probably due to bad driver (3rd party, not Microsoft) and so I would recommend that you try a clean boot process and if a clean boot is troublefree you can then investigate which of your non-Microsoft startup services or apps might be causing the problem.

    See this tutorial and do come back to us if you have any questions.
    After I got back into windows from the above boot troublesehoot, completed the clean boot process as per the tutorial, then rebooted and got two consecutive IO1 INITIALIZATION FAILED messages before it booted into automatic repair and from then I restored to a point I had from yesterday.
      My Computer


  5. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Please post a new zip:

    BSOD - Posting Instructions - Windows 10 Forums

    After each bsod please post a new zip
      My Computer


  6. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    1) Are you files backed up?
    2) Had you made an image of the drive?
    3) How old is the computer?
    4) Are all of the components the same age or have some components been replaced?
    5) Had you ran any tests on the drive: SMART, short or long generic. health, benchmark, or error scan?
    6) If you needed to would you be able to perform a clean install (delete partitions, format drive, make unallocated drive, install windows 10 version 1703 using a windows 10 iso)?
    7) Can you open file explorer?
    8) Can you reliably open windows advanced troubleshooting menu?
    9) What was the result for each of these:
    a) startup repair
    b) reset with save files
    c) reset with remove files
    d) startup options with safe mode with command prompt
    e) command prompt
    10) Had you tried a registry repair?
    11) Had you tried using a bootable windows 10 iso?


    12) Update the system specs in "My Computer"
    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    13) Make sure that there is no over clocking while troubleshooting.

    Sometimes there are problems in the bios that produce bsod.

    The bios in your computer: BIOS Version/Date American Megatrends Inc. P2.90, 7/11/2013

    14) Please check to see if this is the most up to date version.

    15) To ensure that there are no improper bios settings please reset the bios.

    Sometimes there can be failure to boot after resetting the bios.

    16) So please make sure your files are backed up.

    17) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything

    18) And please create a restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow


    19) Find a flash drive that you can format
    20) Create a bootable windows 10 iso:
    Download Windows 10




    Code:
    9/18/2017 1:45 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c000021a
    P2: ffffac0c7b4d43a0
    P3: ffffffffc0000428
    P4: 0
    P5: 1a70a850000
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\091717-5828-01.dmp
    \\?\C:\Windows\Temp\WER-6453-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3028.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3057.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3067.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_c000021a_591be1c3d3118575a7f78da60e4cc718142bb7_00000000_cab_113c666a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 88cfa28a-d0d1-4933-b9b5-d65026cf1eef
    Report Status: 2049
    Hashed bucket:9/18/2017 1:45 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: c000021a
    P2: ffffac0c7b4d43a0
    P3: ffffffffc0000428
    P4: 0
    P5: 1a70a850000
    P6: 10_0_15063
    P7: 0_0
    P8: 256_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\091717-5828-01.dmp
    \\?\C:\Windows\Temp\WER-6453-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3028.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3057.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3067.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_c000021a_591be1c3d3118575a7f78da60e4cc718142bb7_00000000_02f83066
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 88cfa28a-d0d1-4933-b9b5-d65026cf1eef
    Report Status: 4
    Hashed bucket:






    Code:
    Event[714]:  Log Name: System  Source: Microsoft-Windows-Kernel-General  Date: 2017-09-17T12:05:25.168  Event ID: 5  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[814]:  Log Name: System  Source: Ntfs  Date: 2017-09-17T18:59:49.979  Event ID: 55  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown.  The file system structures need to be scanned online.
    Code:
    Event[1035]:  Log Name: System  Source: Microsoft-Windows-Kernel-General  Date: 2017-09-20T17:11:32.166  Event ID: 5  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[813]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-09-17T18:59:49.979  Event ID: 98  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: Volume C: (\Device\HarddiskVolume2) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[830]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-09-19T17:47:55.999  Event ID: 98  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: Volume C: (\Device\HarddiskVolume2) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[889]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-09-19T17:50:03.046  Event ID: 98  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: Volume C: (\Device\HarddiskVolume2) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[932]:  Log Name: System  Source: Microsoft-Windows-Ntfs  Date: 2017-09-19T17:54:20.355  Event ID: 98  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: Volume ?? (\Device\HarddiskVolumeShadowCopy4) requires an Online Scan.  An Online Scan will automatically run as part of the next scheduled maintenance task.  Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.
    Code:
    Event[1004]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-09-20T17:11:25.606  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-HKFOLBJ  Description: Windows failed fast startup with error status 0xC0000001.




    Code:
    9/17/2017 5:20 AM    Windows Error Reporting    Fault bucket 129395643553, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: SkyrimSE.exe
    P2: 1.0.0.0
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDR673C.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER673D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6784.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER67A4.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 0de6f72b-fca2-47d3-a7f8-a4dd91bb966b
    Report Status: 268435456
    Hashed bucket: 80c05a905c6095fb927485b8f0b5fae2
    9/20/2017 5:35 AM    Windows Error Reporting    Fault bucket 129396123539, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: BlackOps3.exe
    P2: 0.0.0.0
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDR14DA.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER14DB.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1509.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1519.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ede4312e-1864-480a-842a-dda912dc009c
    Report Status: 268435456
    Hashed bucket: 496076d467a153a9e1afe5c84356a0f39/21/2017 6:42 AM    Windows Error Reporting    Fault bucket 129396123539, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: BlackOps3.exe
    P2: 0.0.0.0
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDRA5C5.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5C6.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5D5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA5E5.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 068150be-0386-450e-9968-b3208515dec6
    Report Status: 268435456
    Hashed bucket: 496076d467a153a9e1afe5c84356a0f39/17/2017 4:40 AM    Windows Error Reporting    Fault bucket 129396123539, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: BlackOps3.exe
    P2: 0.0.0.0
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDRC74F.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC760.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC7C8.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC7D9.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c18c4e8f-f031-4045-a9ad-445ff44f95ed
    Report Status: 268435456
    Hashed bucket: 496076d467a153a9e1afe5c84356a0f39/16/2017 11:50 PM    Windows Error Reporting    Fault bucket 129484211131, type 5
    Event Name: RADAR_PRE_LEAK_WOW64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: utorrentie.exe
    P2: 1.0.0.43916
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDR3C5C.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C5D.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C6A.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C8A.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 576a7423-758c-4e27-a611-fbfdb1d060d5
    Report Status: 268435456
    Hashed bucket: 23b1bb304852d664be80f6bf5f0c51239/20/2017 6:20 AM    Windows Error Reporting    Fault bucket 129545053540, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: bf1.exe
    P2: 1.0.50.62815
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDR48F4.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4905.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4912.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4922.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 1db3fdfd-4674-4f4a-ade2-936c01d13949
    Report Status: 268435456
    Hashed bucket: 898efb4fd4f4685081924c8f2da7c24e9/21/2017 6:57 AM    Windows Error Reporting    Fault bucket 129545053540, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: bf1.exe
    P2: 1.0.50.62815
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDR6186.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6187.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6194.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61A4.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ce4aca88-ce15-4e4f-90e3-5541eac14150
    Report Status: 268435456
    Hashed bucket: 898efb4fd4f4685081924c8f2da7c24e9/16/2017 11:45 PM    Windows Error Reporting    Fault bucket 129560698987, type 5
    Event Name: RADAR_PRE_LEAK_64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: chrome.exe
    P2: 61.0.3163.91
    P3: 10.0.15063.2.0.0
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Users\vlads\AppData\Local\Temp\RDRA8B9.tmp\empty.txt
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8BA.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8D8.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA8D9.tmp.txt
    
    These files may be available here:
    
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 2e8737a1-aabd-4ee2-8abf-3a3c01ace5d9
    Report Status: 268435456
    Hashed bucket: 07de356c6fc218dbdb33f3c0af998da2
    
    9/17/2017 5:33 AM    Windows Error Reporting    Fault bucket 116258661420, type 5
    Event Name: BEX64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: SkyrimSE.exe
    P2: 1.0.0.0
    P3: 57f856e4
    P4: XAudio2_7.dll_unloaded
    P5: 9.29.1962.0
    P6: 4c0643cc
    P7: 0000000000032891
    P8: c0000005
    P9: 0000000000000008
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5B54.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C11.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C20.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5C21.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyrimSE.exe_c5ca15689bc4dab13b43dd632cb39aa54270_11b23fbe_1d5c67c8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4020c0d9-e0f5-499e-b075-da4fd8832091
    Report Status: 268435457
    Hashed bucket: ff95c7ed864804f49dc09694d6ab17bf9/17/2017 5:48 AM    Windows Error Reporting    Fault bucket 116258661420, type 5
    Event Name: BEX64
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: SkyrimSE.exe
    P2: 1.0.0.0
    P3: 57f856e4
    P4: XAudio2_7.dll_unloaded
    P5: 9.29.1962.0
    P6: 4c0643cc
    P7: 0000000000032891
    P8: c0000005
    P9: 0000000000000008
    P10: 
    
    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER924F.tmp.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER929E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER929D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER92AD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SkyrimSE.exe_c5ca15689bc4dab13b43dd632cb39aa54270_11b23fbe_23969de7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b4433ac7-e548-421c-8337-601c1bc7888b
    Report Status: 268435457
    Hashed bucket: ff95c7ed864804f49dc09694d6ab17bf
    Last edited by zbook; 21 Sep 2017 at 23:53.
      My Computer


  7. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #7

    ToiletNinja said:
    After I got back into windows from the above boot troublesehoot, completed the clean boot process as per the tutorial, then rebooted and got two consecutive IO1 INITIALIZATION FAILED messages before it booted into automatic repair and from then I restored to a point I had from yesterday.
    This sounds like you only got so far with the clean boot process. Did it boot successfully with all 3rd party drivers disabled? If so then that is significant. When you rebooted had you added back any startup services as described in the part 2 of the clean boot process? Completing part 2 and part 3 of the clean boot process is what identifies the services or drivers causing the boot failure.

    If it failed to boot with the clean boot process this would suggest you might have a hardware problem. You now need to see if you can boot into safe mode. We need to know if it will run in safe mode for a period of say 1 hour to check if the hardware is OK.

    The initialization error is indicating that something got corrupted causing the initialization of the I/O to fail. Hopefully the repair has fixed that.
      My Computers


  8. Posts : 8
    Windows 10 Pro 1703 (15063.608)
    Thread Starter
       #8

    Hello, sorry it took so long to respond, been busy. I created a backup system image and did a clean install thinking it would work, and today I get more errors (question 6). Does this increase the possibility of a hardware issue? Hopefully it's a failing SSD because I have a spare.

    I've answered zbook's post below.


    1)
    Are your files backed up?
    a. Yes.

    2) Had you made an image of the drive?
    a. Yes.

    3) How old is the computer?
    a. Custom built, most components about 6-7 years old. I still use an Ivy Bridge i5-3570K.

    4) Are all of the components the same age or have some components been replaced?
    a. The power supply has been replaced as I though the previous one died, but didn’t, there’s a whole story there. The graphics card has been updated twice I believe. Currently an EVGA 970.

    5) Had you ran any tests on the drive: SMART, short or long generic. health, benchmark, or error scan?
    a. Yes, I launched into UBCD & ran parted magic. I know SSD’s don’t read very well with SMART, but I did complete the available short test an all drives, and all passed.

    6) If you needed to would you be able to perform a clean install (delete partitions, format drive, make unallocated drive, install windows 10 version 1703 using a Windows 10 ISO)?
    a. Actually I just did this last night, 10/2, and I today I still got the following errors;
    PFN_LIST_CORRUPT
    PFN_LIST_CORRUPT
    BAD_SYSTEM_CONFIG_INFO
    0xc000021a (several times)
    If this isn’t fixed I’m sure I’ll get more tomorrow.

    7) Can you open file explorer?
    a. Yes, it opens.

    8) Can you reliably open windows advanced troubleshooting menu?
    a. Yes, unfortunately it opens each time I start up the machine for the day after passing 5 failed boots, each one producing a bluescreen.





    9) What was the result for each of these:
    a) startup repair
    Couldn’t repair your PC.
    b) reset with save files
    I’ve tried this before posting here & it didn’t work.
    c) reset with remove files
    AKA clean install, see question 6.
    d) startup options with safe mode with command prompt
    e) command prompt
    It opens, I’m not sure the result we want here. I’ve done sfc /scannow, and chkdsk. There is one drive that shows 7 errors, and that’s the one that can’t be locked, which I assume is the boot drive.
    9) Had you tried a registry repair?
    a. Not sure what that is, most say there’s no such thing and registry cleaners do more harm than good.

    10) Had you tried using a bootable Windows 10 ISO?
    a. And doing what? I’ve already done a clean install as per question 6.

    11) Update the system specs in "My Computer"
    a. Updated systems specs.

    12) Make sure that there is no over clocking while troubleshooting.
    a. I’ve never overclocked.

    Sometimes there are problems in the bios that produce bsod.
    The bios in your computer: BIOS Version/Date American Megatrends Inc. P2.90, 7/11/2013
    13) Please check to see if this is the most up to date version.
    a. Yes, according to the ASRock website, 2.90 is the latest version.


    14) To ensure that there are no improper bios settings please reset the bios.
    a. I’ll get around to that and respond later.

    15) Find a flash drive that you can format & create a bootable Windows 10 ISO:
    a. I’ve already made one of these while doing the clean install, see question 6.

    Quick edit; forgot to attach newest crash dump.
      My Computer


  9. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    After the clean install what source (s) did you use for drivers?

    The event log displayed problems with drive corruption.
    These are the same problems in the event viewer before the clean install.

    If you can boot to the desktop please open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) chkdsk /x /f /r
    (This may take many hours to run so plan to run overnight)

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.


    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.


    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type Y

    If you cannot reboot to run chkdsk /x /f /r then run chkdsk /scan

    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials



    Using safe mode if necessary run HD Tune:
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials



    Code:
    {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.


    Bug Check 0xC000021A STATUS_SYSTEM_PROCESS_TERMINATED | Microsoft Docs
      My Computer


  10. Posts : 8
    Windows 10 Pro 1703 (15063.608)
    Thread Starter
       #10

    After the clean install what source (s) did you use for drivers?
    The only drivers I installed myself was video drivers, nvidia's geforce experience and then a driver update.

    If you can boot to the desktop please open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    I've done this several times with no errors.
    Code:
    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> sfc /scannowBeginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\Windows\system32>
    2) dism /online /cleanup-image /restorehealth

    Code:
    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[===========================96.3%=======================   ]Error: 0x800f0906The source files could not be downloaded.Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077 The DISM log file can be found at C:\Windows\Logs\DISM\dism.logPS C:\Windows\system32>
    I've attached the log too.

    4) chkdsk /x /f /r
    This ran fine and completed successfully, again, I've done this several times in my troubleshooting progress so far.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following


    the health,
    Attachment 156597

    the error scan,
    Attachment 156596

    the benchmark incl. following; transfer rate, access time, burst rate, cpu usage.
    Attachment 156598


    Newest log also attached.
      My Computer


 

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