Windows locking then restarting it's self


  1. rwsadd
    Posts : 79
    win 10
       New #1

    Windows locking then restarting it's self


    Windows version 22H2 (OS Build 19045.3930)
    My PC has started occasionally locking on a page and screen going streaky for a few seconds, then light blue screen appears saying there was an error and reporting, then restarts PC and everything is normal.
    Last evening it just locked for 3 to 4min's then just switched off, once again started normally.
    I've done scans with Eset antivirus and with malaware bites but found no problems, I've also done a Fixme Stick scan (took all day) which shuts windows and scans with out window running and also found nothing.
    I'd appreciate any help
    Thanks in advance
    Attached Thumbnails Attached Thumbnails Windows locking then restarting it's self-error.jpg  
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  3. Megahertz
    Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #2

    Is it a laptop or desktop?
    Do you have a hardware monitor to see the temperatures?
    Do you have a HDD or SSD?

    Please edit your profile with ALL your hardware specs. It will help us to help you
    System Specs - Fill in at Ten Forums

    Open a CMD window as administrator and type:
    chkdsk c: /f
    It will say your disk is in use and ask if you want to schedule to next start = yes
    Restart

    Back to Windows, open a CMD window as administrator and type:
    sfc /scannow

    If it finds any corrupted files, fixing or not, reboot and run again

    Then run
    Dism /Online /Cleanup-Image /ScanHealth
    and
    Dism /Online /Cleanup-Image /RestoreHealth
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  4. rwsadd
    Posts : 79
    win 10
    Thread Starter
       New #3

    Thanks for replies.
    Going to take a while for me to digest all of this.
    Desk top PC
    Spec's are in image I've sent here.
    I will be looking at CPU temp.

    - - - Updated - - -

    Just checked core temps
    Attached Thumbnails Attached Thumbnails Windows locking then restarting it's self-core-temp.jpg   Windows locking then restarting it's self-system-info.png  
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  6. dalchina
    Posts : 43,027
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Can't tell from that what model, what MOBO, or hence about how old it is.
    Given 4GB RAM I'm guessing 10+ years old.

    So here's how:
    Collecting System Specifications in Windows

    Kindly include disk details.

    Click 'My computers' below my post for an example.


    You will have seen this at the top of this BSOD thread (now moved to the BSOD section).

    BSOD - Posting Instructions

    Obviously this could be hardware or software. The logs you will collect and upload might tell a BSOD expert something.

    I've posted elsewhere in threads where PC's freeze or suddenly restart ideas of things to try.
      My Computers
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  7. Megahertz
    Posts : 6,361
    Windows 11 Pro - Windows 7 HP - Lubuntu
       New #5

    Please follow the tutorial. Fill in the "My computer" with the specs.

    Please edit your profile with ALL your hardware specs. It will help us to help you
    System Specs - Fill in at Ten Forums
      My Computers
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  8. rwsadd
    Posts : 79
    win 10
    Thread Starter
       New #6

    Very embarrassing! just removed my CPU cooler and it was totally blocked (never seen it that bad before), I must admit it's been sometime since I last opened it and cleaned.
    Temp's were high so I'll see how it goes and hopefully will be ok.
    I built this PC many years ago and I've upgraded many time to spec' it is now (last thing was solid state 1tb HDD but was sometime ago).
    Thank you for help I'll revisit these instructions should the problem re-occur.
      My Computer
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