Windows 10 laptop wont run up into windows. Goes into BSOD repair mode

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  1. chez666
    Posts : 14
    Windows 10
       New #1

    Windows 10 laptop wont run up into windows. Goes into BSOD repair mode


    Hello
    I have a ASUS X751N laptop which has recently kept going into BIOS on turn on. After several turn off’s then on again it would run up into windows and work fine.
    Now it runs up into automatic repair. Restart doesn’t fix it.
    Into advanced options and start-up repair couldn’t fix it.
    Use a device with my usb stick that I used create installation media tool for. Doesn’t fix it.
    I go to reset this pc, keep my files, local re-install. Doesn’t work “There is a problem resetting your PC”.
    Exit continue to Windows 10 goes back into automatic repair.
    Any ideas?
      My Computer
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  3. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #2

    Hello @chez666,
    Welcome to TenForums.

    [1] If I understand you correctly, you can NOT Boot into Windows. Is that correct?
    [2] Did you perform a Clean Install recently?
    [3] Have you removed an external drive recently?
      My Computer
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  4. chez666
    Posts : 14
    Windows 10
    Thread Starter
       New #3

    Windows 10 laptop wont run up into windows. Goes into BSOD repair mode


    Hi Paul

    I have not done anything to the laptop at all. Just started going into BIOS and just when I think about looking into why that was happening it then starts going to BSOD.
      My Computer
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  6. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #4

    Hello @chez666,

    As a start, and if at all possible, please perform the following . . .

     BSOD - Initial Data Collection

    [1] Please click the BSOD - Posting Instructions link below.

    • IMPORTANT: Read and follow the Instructions.

    [2] Download and Run the V2 & DM Log Collectors.

    • The log collectors scan necessary files and produce information that will allow us to help you with your issue.

    > BSOD - Posting Instructions

    I am sure that somebody [ @zbook ] will be able to help analyse the output data.

    Thanks.
      My Computer
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  7. chez666
    Posts : 14
    Windows 10
    Thread Starter
       New #5

    Windows 10 laptop wont run up into windows. Goes into BSOD repair mode


    Hi

    I cannot run the V2 log unless there is a way to do it in the command line. I have it unzipped on a usb stick but the laptop doesn't run up for me to click on it and set it running.

    Cheers
      My Computer
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  8. Paul Black
    Posts : 18,044
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #6

    Hello @chez666,

    chez666 said:
    I cannot run the V2 log unless there is a way to do it in the command line. I have it unzipped on a usb stick but the laptop doesn't run up for me to click on it and set it running.

    This might help => How to Open a Command Prompt at Boot in Windows 10

    I hope this helps.
      My Computer
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  9. chez666
    Posts : 14
    Windows 10
    Thread Starter
       New #7

    Windows 10 laptop wont run up into windows. Goes into BSOD repair mode


    I can get to the command prompt and see the files
    OfflineRecEnvTrace.et1
    OfflineStartupRepairTrace.et1

    but how do I get them to run??
      My Computer
    Quote Quote

  10. Matthew Wai
    Posts : 7,607
    Windows 10 Home 20H2
       New #8

    It is impossible to run V2 Log collector in Windows RE.
    You have to boot into installed Windows and then run it.
      My Computer
    Quote Quote

  12. chez666
    Posts : 14
    Windows 10
    Thread Starter
       New #9

    Windows 10 laptop wont run up into windows. Goes into BSOD repair mode


    But I cant run up into installed windows.
      My Computer
    Quote Quote

  13. Matthew Wai
    Posts : 7,607
    Windows 10 Home 20H2
       New #10

    ① 👉 Download Windows 10 ISO File ✔️
    ② 👉 Create Bootable USB Flash Drive to Install Windows 10 ✔️
    ③ 👉 Clean Install Windows 10 ✔️
      My Computer
    Quote Quote

 

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