Please help with BSOD nonpaged area fault


  1. Posts : 3
    Windows 10 64bit
       #1

    Please help with BSOD nonpaged area fault


    (Windows Version is 1903, build number 18362.657)

    System info:
    • Intel Core i5 6600K Skylake Processor 3.50 GHz (no overclocking)
    • Asus Z170I PRO GAMING Mini-ITX Motherboard
    • NVIDIA GeForce GTX 1070 8GB
    • 32GB Crucial Ballistix DDR4 2666 (2 x 16GB) - (was previously 2 x 8GB of 2400 DDR4)
    • 128GB Samsung SM951 M.2 PCIe Solid State Drive (Boot device)
    • Seagate 2000GB 7200RPM (secondary drive)



    Hi guys

    So this will be quite a long post, for which I apologise, but want to try and give as much information as I can. Thank you in advance for anyone who takes the time to look at it.

    My PC, when it's up and running, works fine for the most part. No problems or issues.

    However, in the last few weeks, whenever I restart the machine, I keep getting a BSOD with a "Fault in Non Paged Area" error issue.

    So I ran through some different things to try and sort it:

    • Chkdsk and sfc are giving no issues.
    • The DISM approach actually made things worse, giving an 0xc0000225 failure (which eventually resolved when it resorted back to the pre-install attempt)
    • I ran a memory diagnostic (windows memory diagnostic) and it told me I had a fault in one module, so I actually got some new RAM. But since installing the new RAM, the error persists, although the memory diagnostic now gives no faults.
    • I've also reseated my GPU, and even completely removed the internal blu-ray drive just in case that was causing an issue.
    • I've made sure every driver I can think of is up to date, too.



    After about five or six restarts (sometimes more, sometimes less), it eventually just works as normal, and once it's up and running, is absolutely fine until such time as it's restarted for any reason, and the cycle begins anew.

    The machine generally boots ok in safe mode, so I'm presuming it's not actually a hardware fault, but refreshing Windows 10 hasn't solved it either.

    When I try to do a Windows Update, it fails, because the first couple of times it'll BSOD, and then upon eventually loading, it removes the update, so I'm stuck on 1903 at the moment. I would rather avoid trying a full reinstall at this point because I don't have sufficient external storage media to do a full backup of everything on there, so want to keep my apps and files if at all possible (I'm beginning to lose hope there, though!)

    Last night I tried doing an upgrade install (keeping apps and programs) using the tool from Microsoft, but that also failed. Gives an error saying there's a problem in the "second boot phase" if that helps?

    I located the setuperr log, which I'll paste below, but with serious apologies, because it's a horrid wall of text, but hoping it might help someone make sense of what's going on:

    Code:
    2020-04-14 20:43:09, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Suspend(1253): Result = 0xC1800104[gle=0x00000002]
    2020-04-14 20:43:09, Error MOUPG CDlpTask::CheckUserInterruptEx (3060): Result = 0x800704D3
    2020-04-14 20:43:09, Error MOUPG CDlpTask::CheckUserInterrupt(3 112): Result = 0x800704D3
    2020-04-14 20:43:09, Error MOUPG CSetupManager::ExecuteInstallM ode(794): Result = 0x800705BB
    2020-04-14 20:43:09, Error MOUPG CSetupManager::ExecuteDownleve lMode(392): Result = 0x800705BB
    2020-04-14 20:43:09, Error MOUPG CSetupManager::Execute(284): Result = 0x800705BB
    2020-04-14 20:43:09, Error MOUPG CSetupHost::Execute(420): Result = 0x800705BB
    2020-04-14 20:43:41, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #70# from Windows::Rtl::SystemImplementa tion:irectRegistryProvider::SysQuer yValueKey(flags = 0, key = cac ('\REGISTRY\MACHINE\SOFTWARE\M icrosoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
    2020-04-14 20:43:41, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #69# from Windows::Rtl::SystemImplementa tion::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Mi crosoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
    2020-04-14 20:44:59, Error DU DU::CDUSession::Search: Failed to set WU internal configuration property for targeted scans. hr = 0x80070057
    2020-04-14 20:45:25, Error CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\ UMDF\uicciso.dll]
    
    2020-04-14 20:46:19, Error MOUPG CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::CheckUserInterrupt(1788): Result = 0x800704D3
    2020-04-14 20:46:19, Error MOUPG CDlpResponseImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IDlpResponse> > > >::Execute(1924): Result = 0x800704D3
    2020-04-14 20:46:19, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::ExecuteResponse(1371): Result = 0x800704D3
    2020-04-14 20:46:19, Error MOUPG CDlpActionSummary::ExecuteRout ine(202): Result = 0x800704D3
    2020-04-14 20:46:19, Error MOUPG CDlpActionImpl<class CDlpErrorImpl<class CDlpObjectInternalImpl<class CUnknownImpl<class IMoSetupDlpAction> > > >::Execute(493): Result = 0x800704D3
    2020-04-14 20:46:30, Error CSI 00000001 (F) STATUS_OBJECT_NAME_NOT_FOUND #70# from Windows::Rtl::SystemImplementa tion:irectRegistryProvider::SysQuer yValueKey(flags = 0, key = 133c ('\REGISTRY\MACHINE\SOFTWARE\M icrosoft\Windows NT\CurrentVersion\Fonts'), vn = [l:21 ml:22]'Arial Nova (TrueType)', kvic = 2, kvi = 2, disp = 0)[gle=0xd0000034]
    2020-04-14 20:46:30, Error CSI 00000002 (F) STATUS_OBJECT_NAME_NOT_FOUND #69# from Windows::Rtl::SystemImplementa tion::CKey::QueryValue(flags = 0, kn = [l:69]'\Registry\Machine\SOFTWARE\Mi crosoft\Windows NT\CurrentVersion\Fonts\', vn = [l:21 ml:22]'Arial Nova (TrueType)', ic = KeyValuePartialInformation, info = {l:0 b:}, disp = 0)[gle=0xd0000034]
    2020-04-14 20:48:03, Error CONX 0xd0000034 Failed to add user mode driver [%SystemRoot%\system32\DRIVERS\ UMDF\uicciso.dll]
    
    2020-04-14 20:49:05, Error CSI 00000001 (F) 80220008 [Error,Facility=FACILITY_STATE_ MANAGEMENT,Code=8] #68497# from CWcmScalarInstanceCore::GetCur rentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 ): 3f003a005c00700061006700650066 0069006c0065002e00730079007300 0000 })
    [gle=0x80004005]
    2020-04-14 20:49:08, Error CSI 00000002 (F) 80220008 [Error,Facility=FACILITY_STATE_ MANAGEMENT,Code=8] #150383# from CWcmScalarInstanceCore::GetCur rentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 ): 3f003a005c00700061006700650066 0069006c0065002e00730079007300 0000 })
    [gle=0x80004005]
    2020-04-14 20:49:28, Error CSI 00000003 (F) 80220008 [Error,Facility=FACILITY_STATE_ MANAGEMENT,Code=8] #267970# from CWcmScalarInstanceCore::GetCur rentValue(options = 393216, status = '(null)', value = { type: 40972, bytes ( 32 ): 3f003a005c00700061006700650066 0069006c0065002e00730079007300 0000 })
    [gle=0x80004005]
    2020-04-14 20:49:39, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMig rationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2020-04-14 20:51:19, Error SP Error converting install time 8/3/2018 to structure[gle=0x00000057]
    2020-04-14 20:51:20, Error CSetupAutomation::Resurrect: File not found: C:\$WINDOWS.~BT\Sources\Panthe r\automation.dat[gle=0x00000002]
    2020-04-14 20:51:20, Error SP CSetupPlatform::ResurrectAutom ation: Failed to resurrect automation: 0x80070002[gle=0x00000002]
    2020-04-14 20:52:18, Error MOUPG Finalize: Error obtaining Update and Shutdown Key: [0x80070002][gle=0x000000b7]
    2020-04-14 20:52:19, Error SP Error converting install time 8/3/2018 to structure[gle=0x00000057]
    2020-04-14 20:52:23, Error SP BFSVC: Error copying boot debugging files from C:\$WINDOWS.~BT\Sources\system 32 to \\?\GLOBALROOT\Device\Harddisk Volume4\EFI\Microsoft\Boot (kd_*_*.dll). Last Error = 0x6[gle=0x00000006]
    2020-04-14 20:52:23, Error SP BFSVC: Error copying boot debugging files from C:\$WINDOWS.~BT\Sources\system 32 to \\?\GLOBALROOT\Device\Harddisk Volume4\EFI\Microsoft\Boot (kdstub.dll). Last Error = 0x6[gle=0x00000006]
    2020-04-14 21:03:21, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMig rationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2020-04-14 21:05:15, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: offline key (new) = '$OFFLINE_RW_BCE441CA$SYSTEM\S etup\Upgrade\Bridge'
    2020-04-14 21:05:15, Error [0x0808fe] MIG Plugin {ee036dc0-f9b7-4d2d-bb94-3dd3102c5804}: BRIDGEMIG: ParseRegistryIfBridgeExists: query bridge presence key failed 0x139f, bridge present = 0
    2020-04-14 21:05:16, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObso leteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP\{E 429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\ 0x00000804) = 2
    2020-04-14 21:05:16, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySucce ss() remove HKLM Registries error
    2020-04-14 21:05:16, Error [0x08038d] MIG Failure while calling IPostApply->ApplySuccess for Plugin={ServerPath="Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll", CLSID={43CCF250-2A74-48c6-9620-FC312EC475D6}, ThreadingModel=Apartment}. Error: 0x80070002
    2020-04-14 21:05:16, Error SP Error READ, 0x00000002 while gathering/applying object: apply-success, Action,CMXEPlugin,C:\$WINDOWS. ~BT\Sources\ReplacementManifes ts,Microsoft-Windows-DirectoryServices-ADAM-Client\adammigrate.dll,{43CCF2 50-2A74-48c6-9620-FC312EC475D6},Apartment. Will return 2[gle=0x000000cb]
    2020-04-14 21:05:36, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!RemoveObso leteCHSHKLMRegkey - fail to open regkey (software\Microsoft\CTF\TIP\{E 429B25A-E5D3-4D1F-9BE3-0C608477E3A1}\LanguageProfile\ 0x00000804) = 2
    2020-04-14 21:05:36, Error [0x0808fe] MIG Plugin {0b23c863-4410-4153-8733-a60c9b1990fb}: TableTextServiceMig!ApplySucce ss() remove HKLM Registries error
    2020-04-14 21:06:19, Error [SetupPlatform.exe] winreHashWimFile: Failed to hash [C:\WINDOWS\System32\Recovery]: 0x5
    2020-04-14 21:09:17, Error CBS Failed to load Session:3752_943375 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
    2020-04-14 21:09:32, Error [0x080831] MIG CSIAgent: Invalid xml format: FormatException: Component with display name: Plugin/{C939EC0F-2F56-4CE8-AF56-2336596A5FA7} already loaded __cdecl Mig::CMXEMigrationXml::CMXEMig rationXml(class Mig::CPlatform *,class UnBCL::String *,class UnBCL::XmlDocument *,class UnBCL::String *,class UnBCL::String *)
    2020-04-14 21:10:30, Error SP Could not create the service, error: 0x00000431[gle=0x00000431]
    Last edited by essenbe; 15 Apr 2020 at 09:00. Reason: Insert Code Box
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 3
    Windows 10 64bit
    Thread Starter
       #3

    MrPepka said:
    Hi!

    Sorry, I posted this in a different bit of the forum (it got moved) so didn't see the instructions before.

    Have attached the zip file now.

    Thank you :)
      My Computer


  4. Posts : 1,538
    Windows 8.1 Enterprise x64
       #4

    Update Samsung SSD firmware - Samsung SM951 NVMe Firmware Version BXW75H0Q
    Update Windows 10 to version 1909 - https://support.microsoft.com/en-us/...date-assistant
      My Computer


  5. Posts : 3
    Windows 10 64bit
    Thread Starter
       #5

    MrPepka said:
    Update Samsung SSD firmware - Samsung SM951 NVMe Firmware Version BXW75H0Q
    Update Windows 10 to version 1909 - https://support.microsoft.com/en-us/...date-assistant
    The firmware update linked doesn't seem to do anything. I just get a box pop up that says

    "=============================================================================================== =
    Samsung SSD DC Toolkit OEM Version 1.1.5.5.0
    Copyright (C) 2017 SAMSUNG Electronics Co. Ltd. All rights reserved.
    ================================================================================================
    ------------------------------------------------------------------------------------------------
    [ERROR] Provide a proper disk number. check with '-L [--list]' option
    And I don't know what it's meaning.

    The Windows update assistant tool you linked is what I used last night; it can't complete due to the non paged area faults, and is what gives the "second boot phase" error mentioned in my first post, I'm afraid. It just continues to fall down until it reverts back to the point before it had begun.
      My Computer


 

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