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  1.    06 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 16
    Windows 10

    BSOD Page fault in nonpaged area (uTorrent)


    Hi everyone, so this issue recently started and am not sure whats causing this issue. Whenever i attempt to download someone using the uTorrent application, my laptop just crashes after 2 minutes. Would like to receive some help.
      My ComputerSystem Spec
  2.    06 Aug 2017 #2
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Please read the posting instructions: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  3.    06 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    Please read the posting instructions: BSOD - Posting Instructions - Windows 10 Forums
    Alright. Sorry!
      My ComputerSystem Spec
  4.    06 Aug 2017 #4
    Join Date : Aug 2017
    Posts : 16
    Windows 10
    Thread Starter

    Here is the BSOD report file.
      My ComputerSystem Spec
  5.    06 Aug 2017 #5
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Please submit another zip.
    The hosts file may be missing some data.
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  6.    07 Aug 2017 #6
    Join Date : Aug 2017
    Posts : 16
    Windows 10
    Thread Starter

    Quote Originally Posted by zbook View Post
    Please submit another zip.
    The hosts file may be missing some data.
    BSOD - Posting Instructions - Windows 10 Forums
    Here you go. Hope there are no issues with the new zip file
      My ComputerSystem Spec
  7.    08 Aug 2017 #7
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    There were 8 bsod mini dump files.
    7 were able to be opened and debugged.
    All displayed the same misbehaving wireless driver.
    This driver can be replaced by using a wired ethernet connection or by downloading the driver to the desktop for installation.

    1) Please follow the steps in this link to uninstall and re-install the driver: bcmwl63a.sys
    Broadcom 802.11 Network adapter wireless
    Updating a driver. - Microsoft Community
    2) Open administrative command prompt and type or copy and paste:
    3) sfc /scannow
    4) dism /online /cleanup-image /restorehealth
    5) chkdsk /scan
    6) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    7) Run HDTune: http://www.hdtune.com/
    to check the drive health,
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    8) Run Sea tools for windows on your drive using SMART, short and long generic tests:
    How to use SeaTools for Windows
    http://www.seagate.com/support/downl...ls-win-master/
    How to use SeaTools for Windows
    http://www.seagate.com/support/downloads/seatools/

    Code:
    BugCheck 50, {ffffb900006f56d8, 0, fffff8003095e8b2, 2}*** WARNING: Unable to verify timestamp for bcmwl63a.sys*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sysCould not read faulting driver name*** WARNING: Unable to verify timestamp for win32k.sys*** ERROR: Module load completed but symbols could not be loaded for win32k.sysProbably caused by : memory_corruption
    bcmwl63a.sys Broadcom 802.11 Network Adapter wireless driver OEM - no wireless drivers available at
    http://www.broadcom.com/support/

    Code:
    +++ WER8 +++:Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0Event Name: BlueScreenResponse: Not availableCab Id: 0a96e414-600e-489d-b7e1-758196ae6e11Problem signature:P1: 50P2: ffff8400006f56d8P3: 0P4: fffff8030f0d08b2P5: 2P6: 10_0_14393P7: 0_0P8: 768_1P9: P10:
    Code:
    2017-08-06 2:49 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0a96e414-600e-489d-b7e1-758196ae6e11
    
    Problem signature:
    P1: 50
    P2: ffff8400006f56d8
    P3: 0
    P4: fffff8030f0d08b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080517-34718-01.dmp
    \\?\C:\Windows\Temp\WER-49218-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC777.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_db443e2f1de58f6cf65561c41558e4b2b5b5c3_00000000_cab_03db858c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 0cf0857b-f2aa-4f21-8e33-0d9bc2ca89c0
    Report Status: 0
    Hashed bucket:2017-08-06 2:44 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 23191be8-9e7a-4867-9362-9a29287f2227
    
    Problem signature:
    P1: 50
    P2: ffffc800006f56d8
    P3: 0
    P4: fffff8035a15f8b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080517-37015-01.dmp
    \\?\C:\Windows\Temp\WER-40921-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER44C4.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_d54a96c1acaf6ec889d1de3bc6c990f825fb4f_00000000_cab_1fe71139
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d92611c0-3ed1-43ab-b45a-c97bd237b510
    Report Status: 0
    Hashed bucket:2017-08-05 4:04 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 6483699a-4f13-4f45-a4dd-a909e18ab620
    
    Problem signature:
    P1: 50
    P2: ffffb900006f56d8
    P3: 0
    P4: fffff8003095e8b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080417-33828-01.dmp
    \\?\C:\Windows\Temp\WER-48250-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC8DF.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_fcb736cb0bc7b34898e8cc4af48c40eecc8126_00000000_cab_18f4e024
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: c4a6097f-b6ef-4295-adc1-584d8b5f30a4
    Report Status: 0
    Hashed bucket:2017-08-06 2:50 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 6729f6dc-a718-4c04-997b-4734a7572114
    
    Problem signature:
    P1: 50
    P2: ffffea80006f56d8
    P3: 0
    P4: fffff8033d8e48b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080517-33953-01.dmp
    \\?\C:\Windows\Temp\WER-48296-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER32B9.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_88d0bfc47184c084e194709dbe5087ad541650_00000000_cab_03dbafaa
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b44e3a59-1e84-4a76-9968-5bdc5761eed3
    Report Status: 0
    Hashed bucket:2017-08-06 4:57 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: b58fccdb-255a-4a4a-a758-476c6b086f35
    
    Problem signature:
    P1: 50
    P2: ffff8500006f56d8
    P3: 0
    P4: fffff800da4d28b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080517-30234-01.dmp
    \\?\C:\Windows\Temp\WER-172937-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C9A.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_10a874a27783b2d3883d750bc6ba6bef2d9fa1_00000000_cab_04ba4427
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d366840b-2e1b-45f5-89b0-0e9fbadc470b
    Report Status: 0
    Hashed bucket:2017-08-06 2:44 AM    Windows Error Reporting    Fault bucket AV_R_INVALID_bcmwl63a!unknown_function, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: d407b3f5-60a1-457e-98c2-b00503f7e66f
    
    Problem signature:
    P1: 50
    P2: ffff8900006f56d8
    P3: 0
    P4: fffff802815478b2
    P5: 2
    P6: 10_0_14393
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\080517-36453-01.dmp
    \\?\C:\Windows\Temp\WER-160484-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD2B2.tmp.WERInternalMetadata.xml
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_50_e544c6846a836b12c7fdeb7286f813ef5fb66f_00000000_cab_1fe745d6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: b9cb42db-044a-4171-a8d5-ce94756daed9
    Report Status: 0
    Hashed bucket:

    Code:
    BCM43XX      Broadcom 802.11 Networ Broadcom 802.11 Networ Kernel        Manual     Stopped    OK         FALSE       FALSE        0                 3,792,896   0          2015-07-06 9:14:09 PM  C:\WINDOWS\system32\DRIVERS\bcmwl63a.sys         4,096
    Code:
    Name    [00000002] Broadcom 802.11n Network AdapterAdapter Type    Ethernet 802.3Product Type    Broadcom 802.11n Network AdapterInstalled    YesPNP Device ID    PCI\VEN_14E4&DEV_4365&SUBSYS_667511AD&REV_01\000049FFFFC3D05300Last Reset    2017-08-07 9:18 PMIndex    2Service Name    BCMWL63AIP Address    192.168.0.32, fe80::e86d:d422:dad3:782e, fd00:fc:8db3:91e2:3d6a:5dfb:e729:2f2b, 2607:fea8:a29f:f29b:3d6a:5dfb:e729:2f2b, fd00:fc:8db3:91e2:e86d:d422:dad3:782e, 2607:fea8:a29f:f29b:e86d:d422:dad3:782e, 2607:fea8:a29f:f29b::8IP Subnet    255.255.255.0, 64, 128, 128, 64, 64, 128Default IP Gateway    192.168.0.1, fe80::2fc:8dff:feb3:91e2DHCP Enabled    YesDHCP Server    192.168.0.1DHCP Lease Expires    2017-08-14 9:19 PMDHCP Lease Obtained    2017-08-07 9:19 PMMAC Address    ‪D0:53:49:C3:41:9B‬Memory Address    0xF7100000-0xF7107FFFIRQ Channel    IRQ 19Driver    c:\windows\system32\drivers\bcmwl63a.sys (7.35.290.0, 10.72 MB (11,236,088 bytes), 2015-06-01 11:36 PM)
    Code:
    The driver detected a controller error on \Device\Harddisk1\DR1.
    Code:
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    Code:
    File System Filter 'wcifs' (Version 10.0, ?2016?-?09?-?15T12:42:03.000000000Z) failed to attach to volume '\Device\HarddiskVolumeShadowCopy6'.  The filter returned a non-standard final status of 0xC000000D.  This filter and/or its supporting applications should handle this condition.  If this condition persists, contact the vendor.
      My ComputerSystem Spec
  8.    09 Aug 2017 #8
    Join Date : Aug 2017
    Posts : 16
    Windows 10
    Thread Starter

    Hey sorry for the late reply. I forgot to copy, paste and post the CMD portion so il do that after im done work. I do, however, have the scans done.
      My ComputerSystem Spec
  9.    09 Aug 2017 #9
    Join Date : Aug 2017
    Posts : 16
    Windows 10
    Thread Starter

    Update: Here are the remaining pictures needed.

    CMD Commands:

    ​Microsoft Windows [Version 10.0.14393](c) 2016 Microsoft Corporation. All rights reserved.


    C:\WINDOWS\system32>sfc /scannow


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection did not find any integrity violations.


    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.14393.0


    Image Version: 10.0.14393.0


    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.


    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is OS.


    Stage 1: Examining basic file system structure ...
    496896 file records processed.
    File verification completed.
    25951 large file records processed.
    0 bad file records processed.


    Stage 2: Examining file name linkage ...
    604840 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.


    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    53973 data files processed.
    CHKDSK is verifying Usn Journal...
    41730592 USN bytes processed.
    Usn Journal verification completed.


    Windows has scanned the file system and found no problems.
    No further action is required.


    390703100 KB total disk space.
    256727960 KB in 335350 files.
    219348 KB in 53974 indexes.
    0 KB in bad sectors.
    626404 KB in use by the system.
    65536 KB occupied by the log file.
    133129388 KB available on disk.


    4096 bytes in each allocation unit.
    97675775 total allocation units on disk.
    33282347 allocation units available on disk.


    C:\WINDOWS\system32>
      My ComputerSystem Spec
  10.    09 Aug 2017 #10
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Nice progress.
    The studies look good.


    1) make a brand new restore point.
    2) make a backup image using Macrium and place this image on another drive.
    Macrium Software | Your Image is Everything
    This image can then be updated once per month.
    3) backup important files to another drive or to the cloud.
    This way you have strategies in place for any unexpected issues in the future.
      My ComputerSystem Spec

 
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