New
#1
Hardware Live Kernel event causing windows 10 version 1909 to crash
Hi,
My PC crashes with one screen going black and the second one freezing with whatever I have open at the time, nothing can be done but everything seems normal once turned on and off by long pressing power button. PC boots in safe mode and brings my to bios. This has happened multiple times before and seemingly for no reason.
Report from reliability says:
Description:
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 3000040
Parameter 1: 2
Parameter 2: ffff80047eb67520
Parameter 3: 1b0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 2057
I have tried looking for a fix, but simply cannot find anything. It happens infrequently but is concerning.
Many thanks,
Bill