Hey,
I'm having recurent Clock_Watchdog_Timeout BSOD while playing No Man's Sky.
I tried to go through the MEMORY.DMP with WinDbg but it tells me that the dump is corrupted. Actually when the BSOD occurs it blocks on 15% (I let it there for more than an hour with no progression).
You will find attached the V2 log. The dump weighs 15Go, I'll upload it if you need !
Thanks
Pump'
Can you upload full memory dump?Code:Crash dump found at C:\WINDOWS\MEMORY.DMP Creation date: 12/04/2019 17:57:52 Size on disk: 14569 MB
Hi PumpkinVS,
Welcome to the BSOD forum.
The logs were in a foreign language and could not be scanned.
Please change the default language to English and upload each a new V2 and DM:
https://www.tenforums.com/tutorials/...dows-10-a.html
Change Display Language in Windows 10
BSOD - Posting Instructions
After modifying the default language please perform the following steps:
1) Uninstall Driver Easy 5.6.10 and any drivers that were installed with this software.
If you are unable to identify the drivers installed by this software please install new drivers from the MSI website.
2) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
3) Open administrative command prompt and type or copy and paste:
4) sfc /scannow
5) dism /online /cleanup-image /scanhealth
6) dism /online /cleanup-image /restorehealth
7) sfc /scannow
8) chkdsk /scan
9) wmic recoveros set autoreboot = false
10) wmic recoveros set DebugInfoType = 7
11) bcdedit /enum {badmemory}
12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
13) Make sure that there is no over clocking while troubleshooting.
14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
15) Were you planning to upgrade Windows or were there problems upgrading?
Sure ! Here it is : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
EDIT : Ok I'm going through your instructions, Zbook.
Unfortunately, this memory dump cannot be read because it did not save properly. You have to crash again
You'll find attached the V2 and DM log generated after switching the display language to english.
Concerning the other instructions :
1) Done
2) Done
3-12) See results below :
Microsoft Windows [Version 10.0.17763.864]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth
Deployment Image Servicing and Management tool
Version: 10.0.17763.771
Image Version: 10.0.17763.864
[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.
C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth
Deployment Image Servicing and Management tool
Version: 10.0.17763.771
Image Version: 10.0.17763.864
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.
C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is SSD.
Stage 1: Examining basic file system structure ...
948992 file records processed.
File verification completed.
20486 large file records processed.
0 bad file records processed.
Stage 2: Examining file name linkage ...
1037 reparse records processed.
1179178 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
1037 reparse records processed.
Stage 3: Examining security descriptors ...
Security descriptor verification completed.
115094 data files processed.
CHKDSK is verifying Usn Journal...
34211088 USN bytes processed.
Usn Journal verification completed.
Windows has scanned the file system and found no problems.
No further action is required.
487806975 KB total disk space.
347156276 KB in 698771 files.
372420 KB in 115095 indexes.
0 KB in bad sectors.
1069967 KB in use by the system.
65536 KB occupied by the log file.
139208312 KB available on disk.
4096 bytes in each allocation unit.
121951743 total allocation units on disk.
34802078 allocation units available on disk.
C:\WINDOWS\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-C0CIRM8\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Famille|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
Property(s) update successful.
C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\DESKTOP-C0CIRM8\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Famille|C:\\WINDOWS|\\Device\\Harddisk1\\Partition4"'
Property(s) update successful.
C:\WINDOWS\system32>bcdedit /enum {badmemory}
RAM Defects
-----------
identifier {badmemory}
C:\WINDOWS\system32>
14) See attached
15) Nope !
I'll try to generate a new memory.dmp for tomorrow.
Thanks
Check "Automatically manage paging file size for all drives" option
It was on automatic two days ago (BSOD were already occuring), I tried setting the sizes manually because of the corrupted memory.dmp.
I'll change it back.
And I don't know how, but a new BSOD (after seconds in the game) just passed over the 15%, here is the - I hope - complete dump : Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
1) First scannow:
2) Second scannow:Code:Windows Resource Protection found corrupt files but was unable to fix some of them.
Code:Windows Resource Protection found corrupt files and successfully repaired them.
3) For Virtual Memory:
a) move the dot from custom size to system managed size
b) check the box to Automatically manage paging size for all drives
c) reboot to save settings
4) Turn off Windows fast startup:
Turn On or Off Fast Startup in Windows 10
5) Run the Avast uninstall tool:
Avast Uninstall Utility | Download aswClear for Avast Removal
Avast Removal Tool - Avast Remover
6) List and uninstall all non-Microsoft antivirus software
(This includes always on and manual software.)
(This includes running the applicable antivirus uninstall tools for any AV that could have been incompletely uninstalled)
7) List and uninstall all non-Microsoft firewall software
8) List all Microsoft and non-Microsoft drive encryption software.
Uninstall all non-Microsoft disk encryption software
9) Uninstall Malwarebytes using the applicable uninstall tool:
https://downloads.malwarebytes.com/file/mb_clean
10) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
11) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10
12) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
13) The latest log collector displayed:
Please make sure that the Driver Easy software is uninstalledCode:Driver Easy 5.6.10 5.6.10 Easeware 20190524
14) Reinstall all drivers displayed on the MSI website
The crash dump you sent is also damaged. Therefore test your RAM with HCI memtest Test RAM with HCIDesign Memtest | Sysnative Forums and disks with SeaTools SeaTools for DOS - Hard Drive Diagnostic
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