CLOCK_WATCHDOG_TIMEOUT After clean install (Whea uncorrectable error)

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  1. Posts : 56
    Windows 10
       #1

    CLOCK_WATCHDOG_TIMEOUT After clean install (Whea uncorrectable error)


    I've recently backed up my data and formatted my SSD to do a fresh install of Windows 10 before the May update. The installation went fine and after it I did the regular stuff that you would expect: downloaded updates for the OS, updated drivers and installed some light software. I've noticed that whenever I leave my PC on for too long (let's say 6 hours) or play a game for an hour (like Rainbow 6 Siege) the PC freezes up and I have to force shut it down. At one time I managed to get a BSOD saying "CLOCK_WATCHDOG_TIMEOUT". The percentage was stuck at 0% and I still had to force shut it. One important thing to note: I've been getting crashes ever since I switched from Windows 7 but they weren't as common as now. I've looked up many forums about this error and there seems to be a number of reasons behind it. Faulty RAM, broken SSD, bad cooling on the CPU (keep in mind nothing is overclocked). How do I go around dealing with this problem? Thank you in advance!
      My Computer


  2. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    See posting instructions.

    Please update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
      My Computer


  3. Posts : 56
    Windows 10
    Thread Starter
       #3

    zbook said:
    See posting instructions.

    Please update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
    I've updated my specs, I'm hardwired, no printers, only other peripheral is my HyperX Cloud II headset
      My Computer


  4. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #4
      My Computer


  5. Posts : 56
    Windows 10
    Thread Starter
       #5

    Totally forgot to attach the file on my original upload, I'll upload it as soon as my pc turns on

    - - - Updated - - -

    Here is the BSOD file
      My Computer


  6. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    Hi NatBae,

    Welcome to TF BSOD forum.

    There were no mini or memory dump files collected.

    It's a fresh install and the logs displayed one BSOD.

    Please perform the following steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) Sometimes there are problems in the bios that produce BSOD.

    13) To ensure that there are no improper bios settings please reset the bios.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    15) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    16) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    17) Run Memtest86 version 8.2 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)
    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.

    18) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    19) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    http://www.seagate.com/support/downl...ls-win-master/
    http://knowledge.seagate.com/article...S/FAQ/202435en

    20) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    21) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    22) Post a share link using one drive, drop box, or google drive for: PoW32kWatchdog-20191114-0318.dmp

    23) In case there is any difficulty in finding the file use: https://www.voidtools.com/

    Code:
    Name                             LastWriteTime         Size (MB)
    ----                             -------------         ---------
    PoW32kWatchdog-20191114-0318.dmp 11/14/2019 6:18:55 AM     647.3
      My Computer


  7. Posts : 56
    Windows 10
    Thread Starter
       #7

    zbook said:
    Hi NatBae,

    Welcome to TF BSOD forum.

    There were no mini or memory dump files collected.

    It's a fresh install and the logs displayed one BSOD.

    Please perform the following steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) Sometimes there are problems in the bios that produce BSOD.

    13) To ensure that there are no improper bios settings please reset the bios.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    14) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    15) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    16) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    17) Run Memtest86 version 8.2 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)
    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.

    18) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    19) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    http://www.seagate.com/support/downl...ls-win-master/
    http://knowledge.seagate.com/article...S/FAQ/202435en

    20) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    21) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    22) Post a share link using one drive, drop box, or google drive for: PoW32kWatchdog-20191114-0318.dmp

    23) In case there is any difficulty in finding the file use: https://www.voidtools.com/

    Code:
    Name                             LastWriteTime         Size (MB)
    ----                             -------------         ---------
    PoW32kWatchdog-20191114-0318.dmp 11/14/2019 6:18:55 AM     647.3
    Microsoft Windows [Version 10.0.18363.418]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>Dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.418

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.418

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    256768 file records processed.
    File verification completed.
    19847 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    992 reparse records processed.
    316976 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    992 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    30105 data files processed.
    CHKDSK is verifying Usn Journal...
    39066064 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    487725055 KB total disk space.
    66847048 KB in 107224 files.
    69096 KB in 30106 indexes.
    0 KB in bad sectors.
    384491 KB in use by the system.
    65536 KB occupied by the log file.
    420424420 KB available on disk.

    4096 bytes in each allocation unit.
    121931263 total allocation units on disk.
    105106105 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-U0OV86D\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-U0OV86D\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition4"'
    Property(s) update successful.

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>

    - - - Updated - - -

    Im about to run the stress test, here is the virtual memory and the startup and recovery options

    - - - Updated - - -

    Prime 95 results (Youtube link instead of 19 screenshots) [Peak 91c temp]
    https://youtu.be/qvJOgI_sif0
      My Computer


  8. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    For Prime95: c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    What was the test duration?
    Was the test aborted for freezing, temperature changes, etc.?

    When available please post a share link for PoW32kWatchdog-20191114-0318.dmp
      My Computer


  9. Posts : 56
    Windows 10
    Thread Starter
       #9

    zbook said:
    For Prime95: c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    What was the test duration?
    Was the test aborted for freezing, temperature changes, etc.?

    When available please post a share link for PoW32kWatchdog-20191114-0318.dmp
    The test duration was for 1.5hrs, and manually stopped after temps were peaking in the low 90s (Celsius) [which I later read is normal for the processor, but I just wanted to side on the safe side]

    - - - Updated - - -

    I'm currently doing the Memtest86 (been running for an hour, almost completed 2 of 4 passes). I'll post the results after it finishes, no errors in the first past.

    Thank you for your time aswell, crashing constantly has really been a problem for over a month and I appreciate you helping me, I just hope we can fix the issue
      My Computer


  10. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Was the BIOS reset?

    For RAM testing please post both images and the text report.


    Run IPDT > it typically runs 10 - 15 minutes > post an image into the thread
    Download Intel(R) Processor Diagnostic Tool
      My Computer


 

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