New
#21
Please perform the following steps:
1) Find 3 flash drives that you can format (> or = 8 GB)
2) Make tools that can be used to recover important files, test the drives, and troubleshoot
3) On a working computer:
a) create a new bootable windows 10 iso:
https://www.microsoft.com/en-us/soft...load/windows10
Download Windows 10 ISO File
Create Bootable USB Flash Drive to Install Windows 10
b) bootable Ubuntu flash drive:
Create a bootable USB stick on Windows | Ubuntu tutorials
c) Kyhi boot rescue flash drive:
Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru
4) Indicate whether you want to:
a) continue troubleshooting
b) perform a reset save files equivalent (reinstall drivers and applications)
c) perform a clean install (reinstall drivers and applications, restore backed up files)