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#11
Drivers in this case are installed from the Intel website
Drivers in this case are installed from the Intel website
Alright. I've installed the latest drivers from Intel. We'll see how this goes.
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Updating the WiFi drivers didn't help. Just rebooted from a BSOD.
Insert new dumps (and minidump and full memory dump)
Minidump: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
Memory.dmp: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
Collected logs are attached as per usual.
Update these drivers:
Code:0: kd> lmvm igdkmd64 Browse full module list start end module name fffff800`3f2d0000 fffff800`3fa92000 igdkmd64 (deferred) Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Browse all global symbols functions data Timestamp: Wed Feb 21 07:47:00 2018 (5A8D9474) CheckSum: 007A963E ImageSize: 007C2000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables:The graphics card drivers can be found here:Code:0: kd> lmvm tvalz_o Browse full module list start end module name fffff800`e4fd0000 fffff800`e4fdc000 TVALZ_O (deferred) Image path: \SystemRoot\System32\drivers\TVALZ_O.SYS Image name: TVALZ_O.SYS Browse all global symbols functions data Timestamp: Wed Sep 9 08:41:43 2015 (55F05337) CheckSum: 0000E1EE ImageSize: 0000C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Information from resource tables:
Download IntelĀ® Graphics Driver for Windows* [15.40]
In contrast, drivers for ACPI Toshiba will probably be in the Snappy Driver program which can be downloaded from here:
Download
I already have the latest graphics drivers. Updating the ACPI driver seems to have only made things worse (I get a BSOD less than five minutes after getting into Windows).
Please give new dumps (as previously minidumps and full memory dump)
When possible please post an image of the Memtest86+ version 5.01 results.
Almost all of the BSOD have been bugcheck 133 parameter 1.
There was a bugcheck 9F.
Using Windows driver verifier is likely to produce a bugcheck that is different from bugcheck 133.
Bugchecks other than 133 parameter 1, such as 9F may be easier to find the misbehaving driver.
If possible:
a) make a new restore point
b) make a backup image using Macrium
Macrium Software | Your Image is Everything
c) save the backup image to another disk drive or to the cloud
d) ) learn the methods to use the windows advanced troubleshooting menu to turn off or recover from using windows driver verifier
d) after the above turn on windows driver verifier with the settings in this link:
Enable and Disable Driver Verifier in Windows 10 | Tutorials
Download and Install:
IntelĀ® Driver & Support Assistant
Run the application and indicate if there are any drivers that need updating.
I cannot upload dumps or take any of the above steps before the laptop BSODs, reboots, and BSODs again, ad nauseum. In regard to using driver verifier, I explored that option before, and using those settings made the laptop refuse to boot-the white circle at boot would start spinning, then freeze. Since this near-immediate BSODing started when I updated the ACPI driver, wouldn't thst point to that being the cause? I'm sorely tempted to format the hard drive this time and reinstall.
ACPI is related to Windows.
When troubleshooting drivers they may point to windows drivers but windows will automatically fix windows drivers.
The drivers that typically need troubleshooting are non-Windows drivers.
For some bugchecks it takes more dump files than others to find the misbehaving drivers(s).
So continue to post more memory dumps and BETA log collector zips.
The BETA log collector will automatically collect the mini dumps.
See if placing the computer in clean boot reduces the frequency of BSOD:
Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts | Tutorials
The computer can be used for a period of time in safe mode with networking.
Boot into Safe Mode on Windows 10 | Tutorials
Report into the thread if there are BSOD or no BSOD while in safe mode.