BSOD DPC_Watchdog_Violation


  1. Posts : 56
    Windows 10 Pro 1903
       #1

    BSOD DPC_Watchdog_Violation


    This is the 4th time in a row

    Below is obtained from BlueScreenView
    Code:
    ==================================================
    Dump File         : 100219-34359-01.dmp
    Crash Time        : 02-10-2019 11:14:48
    Bug Check String  : 
    Bug Check Code    : 0x00000133
    Parameter 1       : 00000000`00000000
    Parameter 2       : 00000000`00000501
    Parameter 3       : 00000000`00000500
    Parameter 4       : fffff802`6936e350
    Caused By Driver  : hal.dll
    Caused By Address : hal.dll+31e1
    File Description  : Hardware Abstraction Layer DLL
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 10.0.18362.1 (WinBuild.160101.0800)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+1bc810
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\100219-34359-01.dmp
    Processors Count  : 4
    Major Version     : 15
    Minor Version     : 18362
    Dump File Size    : 1,744,756
    Dump File Time    : 02-10-2019 11:17:11
    ==================================================
    V2 Logs
    Attachment 249681
      My Computer


  2. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi AuraticTrance,

    Welcome to the BSOD forum.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7

    9) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    10) Make sure that there is no over clocking while troubleshooting.

    11) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.

    12) On the AMD web site be sure the "clean install" box is checked and only install the graphics driver.

    Official Display Driver Uninstaller DDU Download

    Display Driver Uninstaller Download version 18.0.1.8 (or newer version if available)

    Display Driver Uninstaller: How to use - Windows 7 Help Forums

    http://support.amd.com/en-us


    13) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10

    14) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive






    Code:
    atikmdag.sys Tue Jul  4 17:11:43 2017 (595C129F)
    Code:
    Name	AMD Radeon HD 7700 Series
    PNP Device ID	PCI\VEN_1002&DEV_683D&SUBSYS_E244174B&REV_00\4&AEB76AE&0&0008
    Adapter Type	AMD Radeon Graphics Processor (0x683D), Advanced Micro Devices, Inc. compatible
    Adapter Description	AMD Radeon HD 7700 Series
    Adapter RAM	1.00 GB (1,073,741,824 bytes)
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\c0316027.inf_amd64_addf9159198890e3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0316027.inf_amd64_addf9159198890e3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0316027.inf_amd64_addf9159198890e3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0316027.inf_amd64_addf9159198890e3\amdxc64.dll
    Driver Version	22.19.171.1024
    INF File	oem4.inf (ati2mtag_R575ADS section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1366 x 768 x 60 hertz
    Bits/Pixel	32
    Memory Address	0xE0000000-0xEFFFFFFF
    Memory Address	0xF7E00000-0xF7E3FFFF
    I/O Port	0x0000E000-0x0000E0FF
    IRQ Channel	IRQ 4294967292
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\C0316027.INF_AMD64_ADDF9159198890E3\ATIKMPAG.SYS (22.19.171.1024, 516.90 KB (529,304 bytes), 13-07-2017 07:13)
    Last edited by zbook; 02 Oct 2019 at 02:25.
      My Computer


  3. Posts : 56
    Windows 10 Pro 1903
    Thread Starter
       #3

    Is it a graphics driver issue ?
      My Computer


  4. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Yes AMD GPU drivers were misbehaving in the mini dump.

    The computer/motherboard displayed driver was Intel GPU.
    ECS > H61H2-MV (V1.0)
    So download and install new drivers from the AMD website.


    If there are more BSOD related to AMD GPU then another driver or the hardware can be checked.
    If there are no BSOD or unexpected shutdowns/restarts for 5 to 7 days then that will complete the troubleshooting.
      My Computer


  5. Posts : 56
    Windows 10 Pro 1903
    Thread Starter
       #5

    It's kinda totally weird , it all started when i tried enabling hyper-v through "Turn windows features on or off", i had forgotten that i kept WUs disabled, so hyper-v couldn't be installed completely and properly (hyper-v wouldn't appear in the search box).
    I turned on WUs and restarted and could see Hyper-V appear in search box.. and since then i encountered BSODs..

    I have disabled it again now and no issues so far...
      My Computer


  6. Posts : 39,995
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


 

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