BSOD on a new PC (predominantly 0x0000003b ntoskrnl.exe)


  1. Posts : 2
    Windows 10
       #1

    BSOD on a new PC (predominantly 0x0000003b ntoskrnl.exe)


    Hi,

    i built a new system about a week ago after coming back from years of macOS only usage.
    So far i am very diasppointed by the instability. I can't even use my keyboard and mouse to its full extent because the damn Logitech software causes BSODs.

    I tracked down the Logitech Gaming Software as well as the new Logitech HUB software as a definitive cause of my BSOD, but i am not sure why they happen or it there is a conflict with other drivers or something.

    The system also crashes with the AMD Ryzen Master Software installed eg. AMDRyzenMasterDriver.sys (at least when running Driver Verifier) and i suspect it had a BSOD even without any of that installed related to ntoskrnl.exe or win32kbase.sys - win32kfull.sys - SYSTEM_SERVICE_EXCEPTION.

    Did a fresh install yesterday - again, nothing fancy installed right now when it comes to drivers. AMD Chipset and NViDIA graphic drivers are up to date from yesterday also. I don't trust my system right now, it feels incredible fragile when i can't even install my mouse and keyboar properly. Never had such problems with my past rigs.

    Memtest86 w/o errors.

    Any help is appreciated.

    I attached the logs from the dm_log_collector as well as some older minidump files from 2-3 days ago.
      My Computer


  2. Posts : 2
    Windows 10
    Thread Starter
       #2

    Did a RAM stress test in Prime95 and noticed that my PSU (Corsair 750X) is buzzing under load, then another BSOD happend, could it be related ? attached it below.
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #3

    Hi T5000,

    Welcome to 10forums :)

    I would recommend to go back to the SPD default profile, it is very likely the reason for the issues.
      My Computers


 

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