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  1.    26 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    ntoskrnl.exe causing BSOD at random times , error 0x0000003b


    Hello

    My computer BSOD about 9-10 times a day and it's quite annoying.
    Here is what I tried:
    1. Upgraded from windows 7 to windows 10
    2. Ran memtest - RAM had about 30 problems but then I put the ram in another computer and ran the test there-> 0 errors
    3. Updated GPU drivers
    4. Ran scannow from command prompt ->no problems

    I attached the minidump of one of the most common type of BSOD(by ntoskrnl.exe)

    Can someone please identify the problem? Im clueless about BSOD. Thank you
      My ComputerSystem Spec
  2.    26 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    Hi SmithyBoy,

    I'll go deeper on the memtest part.
    Did you run memtest on each stick in each used slot separated from the other sticks?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My ComputersSystem Spec
  3.    26 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    No I didnt run it on different sticks.
    I have something called Dual channel and I have 4 RAM slots 2 are blue 2 are white and I have 2 4gb sticks in the white slots.

    If I replace the 2 4gb sticks with 4 2gb sticks and use dual channel will it help?

    Also I have to mention : I looked up my RAM sticks and set the timings and voltage in BIOS but Windows didnt boot afterwards so I reverted them. Any idea what does this mean? I used the timings and voltages provided by the manufacturer
      My ComputerSystem Spec
  4.    26 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    It'll only help if the sticks are faulty, which is why I asked if you tested your sticks separated, to find out if it is truly the sticks that are faulty.

    The manufacturer from the sticks or the motherboard?
      My ComputersSystem Spec
  5.    26 Dec 2015 #5
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    The manufacturer from the sticks or the motherboard?
    From the sticks
      My ComputerSystem Spec
  6.    26 Dec 2015 #6
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    What sticks do you have?
      My ComputersSystem Spec
  7.    26 Dec 2015 #7
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    2 Patriot Signature Line 4GB DDR3 1600MHz CL11 Single Rank 1.5v


      My ComputerSystem Spec
  8.    26 Dec 2015 #8
    Join Date : Jun 2015
    Posts : 12,668
    Windows 10 Pro

    I'm having a little trouble finding the specs of your memory.
    The memory specs of your motherboard
    Attachment 55415
    A question would be from my side if it is possible to run the memory on lower frequency then 1600.
      My ComputersSystem Spec
  9.    26 Dec 2015 #9
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Ok I will try to run it with a lower frequency I hope it help.

    Also I ran a Memtest for the 2 sticks and apparently it found no errors after 8 passes.
      My ComputerSystem Spec
  10.    26 Dec 2015 #10
    Join Date : Dec 2015
    Posts : 6
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
    Thread Starter

    Quote Originally Posted by axe0 View Post
    I'm having a little trouble finding the specs of your memory.
    The memory specs of your motherboard
    Attachment 55415
    A question would be from my side if it is possible to run the memory on lower frequency then 1600.
    Hey I ran memtest and found again no problems so the sticks are ok but still the BSOD occurs even with a low frequency.
    Does this mean I have to get a new HDD? The one I'm using now has about 7000 hours of lifetime
      My ComputerSystem Spec

 
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