Windows 10: BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b

  1.    20 Dec 2016 #1

    BSOD SYSTEM_SERVICE_EXCEPTION 0x0000003b


    BSOD happens spontaneously with no visible reason.
    Windows 10 x64 Home for one language.
    I hope it wouldn't be a problem that it's a Russian Windows edition.

    I consider the reason of the BSOD is Adguard or Avast, but I'm a bit lack of BSOD crash analysis skills. I've tried to use Nirsoft BlueScreenViewm but it didn't help me a lot.
    Can you please give a link for a training manuals. Thanks.

    DESKTOP-AK7IDA9-20_12_2016_182302,12.zip
      My ComputerSystem Spec


  2. Posts : 5,101
    Windows 10 Pro X64 15063.483
       20 Dec 2016 #2

    Agree it looks like Avast is the cause:

    *** ERROR: Module load completed but symbols could not be loaded for aswStm.sys

    Completely uninstall Avast then run with the built-in Windows Defender for awhile and see if the problem is resolved. If yes then you can stay with Defender (this is what I use) or try a newer version of Avast or another AV program.
      My ComputersSystem Spec


 

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