Unable to access many crossword solver sites from the UK

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  1. Posts : 17
    Windows 10 64bit Ver. 1909
       #1

    Unable to access many crossword solver sites from the UK


    Windows 10 22H2 (OS Build 19045.3693)
    I am having problems in accessing many crossword solver sites on two Windows 10 PC's and two modern Android phones. This occurs using Brave, Bing and Google browsers, the only ones I use on these devices. The sites are only accessible using Brave TOR browser. It seems to be many that have the words 'crossword' or 'word' in the title. Anagram or Soduko solver searches are always fine.
    Some of the many sites affected are
    crosswordsolver.org
    wordplays.com
    the_crossword_solver.com
    wordfun.ca

    The error ERR_CONNECTION_TIMED_OUT occurs in all cases.
    This has been happening for several months now. I have cleared caches, uninstalled and reinstalled browsers, rebooted router, flushed out DNS data etc. but to no avail.
    Does anyone have any ideas as to why they are being stopped in the UK? or is it my ISP, NOW, that is stopping them.
      My Computer


  2. Posts : 43,274
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    any ideas as to why they are being stopped in the UK
    crosswordsolver.org
    wordplays.com

    Hi, FWIW these are accessible to me (in the UK) without any issues.

    Can I suggest you try
    a. Your browser in its Safe Mode.
    b. Check your DNS
    DNSjumper (free) lets you quickly find and change to the fastest DNS
    c. Check you have no proxy settings in your browser.
      My Computers


  3. Posts : 8,153
    windows 10
       #3

    Open a cmd prompt type

    tracert websitename ie tracert microsoft.com

    post results state the sites giving problems
      My Computer


  4. Posts : 17
    Windows 10 64bit Ver. 1909
    Thread Starter
       #4

    Samuria

    This is just some of the sites giving problems using the ISP 'NOW' (Sky) default DNS addresses.

    Microsoft Windows [Version 10.0.19045.3693]
    (c) Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert crosswordsolver.org

    Tracing route to crosswordsolver.org [54.76.62.130]
    over a maximum of 30 hops:

    1 2 ms 1 ms 3 ms 192.168.0.1
    2 7 ms 6 ms 6 ms 2.127.238.242
    3 13 ms 12 ms 12 ms be301.pr2.thlon.isp.sky.com [2.120.8.75]
    4 13 ms 12 ms 12 ms 02780f31.bb.sky.com [2.120.15.49]
    5 * * * Request timed out.
    6 * * * Request timed out.


    C:\WINDOWS\system32>tracert wordplays.com

    Tracing route to wordplays.com [35.168.221.188]
    over a maximum of 30 hops:

    1 2 ms 2 ms 2 ms 192.168.0.1
    2 7 ms 7 ms 7 ms 2.127.238.242
    3 11 ms 10 ms 15 ms be301.pr2.enlba.isp.sky.com [2.120.8.71]
    4 12 ms 11 ms 10 ms 02780f2f.bb.sky.com [2.120.15.47]
    5 * * * Request timed out.
    6 82 ms 81 ms 84 ms nyk-bb1-link.ip.twelve99.net [62.115.112.244]
    7 82 ms 83 ms 87 ms nyk-b15-link.ip.twelve99.net [62.115.113.73]
    8 * * * Request timed out.
    9 * *

    C:\WINDOWS\system32>tracert the-crossword-solver.com

    Tracing route to the-crossword-solver.com [5.161.23.220]
    over a maximum of 30 hops:

    1 6 ms 15 ms * 192.168.0.1
    2 31 ms 28 ms 26 ms 2.127.238.242
    3 15 ms 15 ms 14 ms be301.pr2.enlba.isp.sky.com [2.120.8.71]
    4 11 ms 10 ms 12 ms 02780f2f.bb.sky.com [2.120.15.47]
    5 12 ms 12 ms 11 ms ae-2.r21.londen12.uk.bb.gin.ntt.net [129.250.3.190]
    6 91 ms 90 ms 88 ms ae-13.r25.asbnva02.us.bb.gin.ntt.net [129.250.2.111]
    7 89 ms 88 ms 88 ms ae-1.a04.asbnva02.us.bb.gin.ntt.net [129.250.2.125]
    8 88 ms 88 ms 88 ms ce-4-1-3.a04.asbnva02.us.ce.gin.ntt.net [128.241.9.95]
    9 90 ms 90 ms 91 ms spine1.cloud1.ash.hetzner.com [5.161.0.74]
    10 * * * Request timed out.

    C:\WINDOWS\system32>tracert word.tips

    Tracing route to word.tips [2606:4700::6812:c7e]
    over a maximum of 30 hops:

    1 2 ms 2 ms 1 ms 2a02:c7c:88a1:3900::1
    2 * * * Request timed out.



    Dalchina
    a) Browsers are in safe mode
    c) No manual proxy set up in browsers, set on auto
    b) used DNS jumper and changed to Cloudflare on the Windows 10 PC's.
    The problem sites now work on the Windows 10 PC's but this has got around the problem without identifying the source of the problem which I still suspect is the ISP 'NOW' (Sky) slowing down or blocking some sites.
    My Android phones I have added TOR browser to get around this problem but again without identifying the source of the problem which I still suspect is the ISP 'NOW' (Sky) slowing down or blocking some sites.
      My Computer


  5. Posts : 43,274
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Glad that worked out.

    I can only suggest you take that up with Sky as that would be way outside being a Windows issue.
      My Computers


  6. Posts : 6,965
    22H2 64 Bit Pro
       #6

    What's your antivirus and does it use a VPN? You mention TOR via Brave Browser works so it could be a VPN or DNS lookup issue.

    Can you access crosswordsolver by typing the address here? (Don't use Brave/ TOR) - use another browser like Edge or something to test.

    ProxySite.com - Free Web Proxy Site

    If it works then change DNS otherwise don't bother.

    Change IPv4 and IPv6 DNS Server Address in Windows

    Use
    OPTION TWO
    To Change IPv4 and IPv6 DNS Server Address in Control Panel
    Steps 1,2,3,4 and 5. Skip Step 6 and 7

    Use one of the DNS resolvers listed in:
    7. To Use Custom or Third-party DNS Server Address

    on the same page. Choose one from the table and follow the steps show below the table including the final Step 11.

    Then power off your machine. Reset your router (via the hard reset button)

    When your router has reset power on your computer and test.
      My Computer


  7. Posts : 17
    Windows 10 64bit Ver. 1909
    Thread Starter
       #7

    Callender
    As shown above. Used DNS jumper to change to Cloudflare DNS on the Windows 10 PC's. The problem sites now work on the Windows 10 PC's.
      My Computer


  8. Posts : 6,965
    22H2 64 Bit Pro
       #8

    Pentris said:
    Callender
    As shown above. Used DNS jumper to change to Cloudflare DNS on the Windows 10 PC's. The problem sites now work on the Windows 10 PC's.
    Thanks for letting us know.
      My Computer


  9. Posts : 282
    Windows 10 Pro
       #9

    You fixed it with a different DNS provider, but I'm wondering if your ISP's DNS allows you to filter websites? You can check at your ISP account. It may be a false positive thanks to their parental controls.
      My Computer


  10. Posts : 17
    Windows 10 64bit Ver. 1909
    Thread Starter
       #10

    F22 Simpilot
    The ISP 'NOW' (Sky) uses filtering called a 'Buddy' to restrict access to certain sites. However websites containing the word Crossword is not one of the options. Like most companies nowadays they are virtually impossible to contact and as for asking a question, that is not possible. I just have to live with it. The fact that the problem sites now work on Windows 10 PC's suggest that I have bypassed the filtering. Especially as my mobile phones still have the problem on the old ISP DNS settings.
    Thank you
      My Computer


 

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