Hello @
yafatana,
You could look in the
Event Viewer Logs for the date and time that it
restarted. It should give you some sort of clue as to the reason even though the information is not that detailed.
Also . . .
SFC And RestoreHealth
[Q1] Have you run
sfc /scannow
from an elevated cmd prompt?
[Q2] If so, were there any errors or integrity violations [ ?
[Q3] Have you run
Dism /Online /Cleanup-Image /RestoreHealth
from an elevated cmd prompt?
Elevated Command Prompt
[1] Open an
elevated cmd prompt [ Administrative ] by pressing the
Win + X keys together and selecting
Command Prompt (Admin).
[2] Type
sfc /scannow
in the
cmd prompt and press <
ENTER>.
[3] Type
Dism /Online /Cleanup-Image /RestoreHealth
in the
cmd prompt and press <
ENTER>.
When the above has finished processing,
COPY &
PASTE the output data in the
cmd prompt Window into your
post . . .
[4] Right-click on the title bar of the cmd prompt window [ where it says
Administrator: Command Prompt ].
[5] Scroll down to
Edit and click
Select All.
[6] Right-click on the title bar again.
[7] Scroll down to
Edit and click
Copy.
[8] Paste the data into your
post.
IMPORTANT
If
SFC finds file errors that it
CAN'T repair, the usual fix is to run the
SFC and
DISM commands up to three time sequentially, or until there are
NO errors.
SFC Error Report
However, if there are
STILL SFC errors, type . . .
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > "%userprofile%\Desktop\SFC_Details.txt"
. . . into an elevated command prompt and press <
ENTER>. This will create a
SFC_Details.txt file on the Desktop.
COPY &
PASTE the information into your post or use a shared link [ One Drive, Drop Box, or Google Drive ].
I hope this helps!