Can't install KB4601319 - update fails and changes are rolled back.

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  1. Victek
    Posts : 376
    Windows 10.0.19043.2006
       New #1

    Can't install KB4601319 - update fails and changes are rolled back.


    One of my laptops is stuck in a failed update loop. It attempts to install KB4601319 and rolls back changes after failing. All it says is updates failed to install (or words to that effect). Then it starts over. I'll already postponed this update for as long as possible so that's not an option. If this were a full feature update I would boot it from a DVD and install that way, but I'm not sure how to proceed with this one. Any help will be appreciated.

    Edit:

    I am running Version 2004 (OS Build 19041.630) on this laptop.
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  3. dalchina
    Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    KB4601319 is for 2004 or 20H2.. your specs say Windows 10 x64 v1803 Build 17134.1.

    The forum prompted you thus:
    Can't install KB4601319 - update fails and changes are rolled back.-win-10-version.png

    Could you please clarify? Thanks.

    Download links for updates are provided in the threads per update per build in the News section.
    KB4601319 CU Windows 10 v2004 build 19041.804 and v20H2 19042.804

    If you need to stop this being reattempted you can 'hide' an update for example (tutorial available).

    You can inspect the Windows Update logs: (tutorial)
    Read Windows Update Logs in Windows 10
    in the hope they might give you something useful.
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  4. Victek
    Posts : 376
    Windows 10.0.19043.2006
    Thread Starter
       New #3

    Thanks for pointing out that I needed to add the OS version info. I edited the original post to include it.
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  6. dalchina
    Posts : 43,029
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #4

    Thanks. You could try
    Reset Windows Update in Windows 10
    and see if it helps.
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  7. Tekkie Boy
    Posts : 850
    Win 10
       New #5

    Hello @Victek

    Can you upload the Windows Update logs from the following path?
    C:\Windows\logs\CBS

    Copy and paste the CBS folder on your desktop, zip it and then upload it on WeTransfer and share the link here please.


    Friendly greetings
    Sorry for any mistakes. English is not my native language.
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  8. Victek
    Posts : 376
    Windows 10.0.19043.2006
    Thread Starter
       New #6

    Thanks for the suggestion. Here's a link to the CBS log file.

    WeTransfer
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  9. zbook
    Posts : 41,481
    windows 10 professional version 1607 build 14393.969 64 bit
       New #7

    Please run:

    Tuneup.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    LOGS.bat - Click here to go to the BSOD batch repository to download and run this batch file.


    (1) BSOD - Posting Instructions - Windows 10 Forums (tenforums.com)
    How to Upload and Post Screenshots and Files at Ten Forums | Tutorials


    For share links please use one drive, drop box, or google drive.


    List any of these installed non-Microsoft software:
    a) antivirus
    b) firewall
    c) drive encryption
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  10. Tekkie Boy
    Posts : 850
    Win 10
       New #8

    @Victek

    Thanks for the file.

    Can you upload the other files from the CBS folder or is it empty?

    I assume that there are still cab files there.

    Please check whether the folder "C:\Windows\CbsTemp" is empty or whether there are still files there.

    Can you tell me whether you have installed another antivirus than Defender on your PC?
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  12. Victek
    Posts : 376
    Windows 10.0.19043.2006
    Thread Starter
       New #9

    Tekkie Boy said:
    @Victek

    Thanks for the file.

    Can you upload the other files from the CBS folder or is it empty?

    I assume that there are still cab files there.

    Please check whether the folder "C:\Windows\CbsTemp" is empty or whether there are still files there.

    Can you tell me whether you have installed another antivirus than Defender on your PC?
    Here are the additional files. I only have Windows Defender.

    WeTransfer
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  13. Tekkie Boy
    Posts : 850
    Win 10
       New #10

    @Victek

    Thanks again.

    The update fails when Windows Update tries to install the drivers built into Windows.

    2021-02-26 14:44:52, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2021-02-26 14:44:52, Info CBS Doqe: Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2021-02-26 14:44:52, Info CBS Perf: Doqe: Install ended.2021-02-26 14:44:52, Info CBS Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2021-02-26 14:44:52, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

    2021-02-26 14:44:52, Info CBS Shtd: Rolling back KTM, because drivers failed.

    To see which driver is not found, I need the setupapi.dev.log from the following path:
    C:\Windows\INF

    Please upload it on wetransfer.com and share the link again.


    Friendly greetings
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