Cannot finish update restoring

Windows 10 Home Version 1903 OS build 18362.1016 Update fails repeatedly, 1. I ran the Update trouble shooter. It "fixed some things" but after rebooting Update continued to fail. 2. Following the advice on Fix: We Couldn't Complete the Updates Undoing Changes on Windows 10 - Appuals.com I successfully deleted the SoftwareDistribution Folder. Rebooted, and tried update again. Again update failed repeatedly. 3. Something I noticed on th several attempts to update is that download of update KB4574727 stops for a long time at 20% before resuming and finishing. I do not know if that is relevant or not. How do I get Windows 10 to finish updating? Thanks.

Reset Windows Update in Windows 10

I downloaded the file and ran it after unblocking it.

This is what I got:
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.

Checking the bits service status.
STATE : 1 STOPPED
The Windows Update service is stopping.
The Windows Update service was stopped successfully.

Checking the wuauserv service status.
STATE : 1 STOPPED
The Application Identity service is not started.

More help is available by typing NET HELPMSG 3521.

Checking the appidsvc service status.
STATE : 1 STOPPED
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.

Checking the cryptsvc service status.
STATE : 1 STOPPED

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr*.dat
Could Not Find C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.004035.992.22.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.004035.992.23.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.004035.992.24.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.004035.992.25.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.004035.992.26.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.102702.341.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.102702.341.2.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.102702.341.3.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.114645.566.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.120449.112.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.120652.303.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.120719.760.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.121557.682.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.122207.011.1.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.122207.011.2.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.122207.011.3.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.122207.011.4.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.122207.011.5.etl
Deleted file - C:\WINDOWS\Logs\WindowsUpdate\WindowsUpdate.20201013.133923.760.1.etl


As you can see it never got to the point of asking me (as described in the instructions pages) to reboot. Afraid to mess things up, I'll await further instructions.

Should I reboot or is something missing?

- - - Updated - - -

Still cannot finish updating and undoes changes made.
What else can I do?

Try running it in Safe mode.

Thank you.

I ran the bat file under windows Safe mode and then reupdated again. Unfortunately, I got the same result: "We couldn't complete the updates. Undoing changes".

Are there any other options I should try?

Open an elevated (Run as administrator) Command prompt, and run the following -

Dism /Online /Cleanup-Image /RestoreHealth

Run the following first:

sfc /scannow

Please update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


List any installed or recently uninstalled software:
a) antivirus
b) firewall
c) drive encryption


Run:

Tuneup.bat

LOGS.bat

Tuneup.bat

zbook said:

Please update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.

I can't do that because I have more than one Windows 10 laptops.

Besides, what do "tuneup.bat" and "Logs.bat" do?
I worry abut running things on my pc without knowing what I'm introducing.

- - - Updated - - -

OldNavyGuy said:

Open an elevated (Run as administrator) Command prompt, and run the following -
Dism /Online /Cleanup-Image /RestoreHealth

Thanks for helping.
I have a working system right now. So I'll make a Macrium image backup first.
What exactly does this command do?
Do I need internet access?
The W10 on this laptop was installed by the free upgrade from Windows 8. So I do not have an original W10 OS media. Will the above image require me to have that media?

You have to access the Internet so as to download the batch script.
The commands in the script will do these things: Batch files for use in BSOD debugging
You don't need a Windows installation medium to create a system image.